$5-$8/hr in tips based on performance and store volume
About Us:
We're passionate about providing a welcoming and knowledgeable environment for our customers to explore and enjoy the benefits of cannabis. We pride ourselves on our large selection of high-quality products and exceptional customer service. We strive to carry the largest variety of craft and small batch products grown locally in BC.
Position Overview:
We are seeking an outgoing, motivated, positive and enthusiastic cannabis retail employee to join our dynamic team. This role is perfect for individuals who are eager to share their knowledge about cannabis, deliver outstanding customer service, and contribute to a positive shopping experience.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Educate customers about our products, including strain types, cannabinoid quantities, packaged dates / freshness, consumption onset time, and potential effects.
- Handle transactions accurately and efficiently using our point-of-sale system.
- Maintain a clean, organized, and inviting store environment.
- Ensure compliance with all legal and regulatory requirements related to cannabis retail.
- Stay up-to-date with industry trends, product knowledge, and store promotions.
- Assist with inventory management, restocking shelves, and conducting inventory counts.
- Participate in team meetings and training sessions to enhance your skills.
Qualifications:
- Must be 19 years or older.
- Must be a permanent resident of Canada.
- Must have or complete the Selling It Right certification,
- Previous retail or customer service experience is preferred, ideally in the cannabis industry.
- Strong communication and interpersonal skills.
- A genuine interest in cannabis and its various products.
- Open availability including evenings and weekends.
- Team-oriented with a positive attitude and a willingness to learn.
What We Offer:
- Hourly wage plus substantial tips.
- Opportunities for professional development and advancement within the company, plus training and development from one of the industries best Cannabis retail leaders.
- A supportive and inclusive work environment.
- Substantial Employee discounts on products.
- Performance incentives.
- Product samples.
Job Type: Full-time
Pay: $18.00-$26.00 per hour
Benefits:
Casual dress
Flexible schedule
Store discount
Application question(s):
Rank your cannabis knowledge 1-5 and explain why. Bonus points if you let us know what your favourite product is!
Experience:
Customer service: 3 years (required)
Licence/Certification:
Selling it right (required)
Work Location: In person
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