Job Description

UpHi Cannabis is an independently owned cannabis retail company with two stores in St. Catharines. The successful candidate will be working shifts at both our Glenridge Ave and Geneva St stores.

We're looking for outgoing, enthusiastic and experienced retail sales associates from all walks of life who are knowledgeable and love cannabis. Our budtenders are the heart of our customer service experience and we take pride in our passionate team's exceptional knowledge which serves to provide guidance to experienced users and beginners alike.

Responsibilities:

Greet customers and ensure they have proper ID

Assist customers with cannabis related questions, educate them on responsible uses and practices, and make informed suggestions and product recommendations

Prepare in-store and online customer orders, review inventory counts and assist with back of house support

Process cash, debit and credit transactions on a Point of Sale system (Greenline)

Support and participate in store opening and closing procedures, including but not limited to restocking, general housekeeping, and end of day reports

Ensure store is clean and tidy by maintaining exceptional housekeeping throughout the day

Must be willing to stay up to date with new product knowledge and developments in the cannabis industry

Adhere to company policies & procedures

Adhere to all federal, provincial and municipal legislative requirements of cannabis retailers

All other duties as assigned by store management

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Candidate Skills/Requirements:

Must be able to remain flexible and adaptable in a fast-paced environment

Extensive knowledge of cannabis products and accessories is essential

Experience in retail sales and customer service with preference given to those with experience working in cannabis

Experience with inventory management a plus

Effective communication skills, both verbal and written

Willing and able to work in a team environment

Capable of easily self-starting tasks and seeking out projects to keep productive during shifts

Willing to work flexible hours including mornings/evening, weekends and holidays

Proficient computer skills and experience with Point of Sales systems is an asset

Must be at least 19 years of age or older

Open to feedback and eager to improve

The successful candidate will be required to complete a criminal background check and CannSell certification before their first shift.

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Working Conditions:

Standing for extended periods of time

Manual dexterity required to use tablets and peripherals

Ability to lift 5-45lbs throughout the day

Ability to reach above shoulder level

All interested candidates are encouraged to apply, however only those that best fit the requirements will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.

UpHi is an equal opportunity employer and remains to be committed to fostering diversity, equality, and inclusion in its hiring and employment practices

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Job Types: Part-time, Permanent

Starting Wage: $18.00-18.50 per hour

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 15 - 25 per week

Benefits:

Store discount
Schedule:

Day shift Evening shift Every Weekend Holidays Monday to Friday
Application question(s):

Are you able to work at least one weekend shift as well as opening and closing shifts throughout each week? Why do you want to join the team at UpHi Cannabis Emporium?
Experience:

retail customer service: 5 years (required) cannabis consumption: 4 years (preferred)
Work Location: In person