Job Description

WHO WE ARE

J. Supply Co is charting a new course. Our goal is to normalize the cannabis retail experience: browsing and purchasing cannabis products should feel no different than any other shopping experience. We recognize that cannabis may be new to a lot of people, so our stores are beautiful and uncomplicated, designed to engage - not overwhelm - our guests.

Royal Vapes is our adjoined Retail Vape shop. Our goal is to enhance the vaping retail experience at an affordable and fair price. We recognize that vaping has been around, but may still be new to a lot of people, so our store focuses on disposable vapes and e-juices for easy out-of the box solutions for your nicotine vaping needs.

WHY THIS ROLE IS IMPORTANT

Cannabis guides at J. Supply Co Guelph are more than just your local cannabis experts. With a true passion for the plant, our Guides know how to share their knowledge with our guests. But what sets them apart is their ability to create a totally unique guest experience. Our Cannabis Guides build loyalty through authentic guest relationships, appropriately determining what products are right for each customer. A deep understanding of recreational cannabis products helps them to drive sales through education and awareness. Our Cannabis Guides demonstrate high levels of integrity and initiative, owning new challenges that pop up daily. They are always trying to better themselves, seeking out new product information, knowledge, and feedback. And they do all this while being kind, genuine and responsible individuals. Cannabis Guides at J. Supply Co Guelph do not see the store as just another dispensary - they see it as a way to improve lives through sustainable access to cannabis.

Our work environment includes:

Modern office setting Growth opportunities Casual work attire Company perks Flexible working hours Relaxed atmosphere Safe work environment

ROLE: Budtender/Sales Rep

DUTIES/RESPONSIBILITIES:

Create positive guest experiences by building loyalty and carefully considering each guest's unique needs Display a strong foundation of cannabis and vaporizer (including nicotine vaporizers) knowledge, while showing initiative to create compelling yet convenient shopping experiences Consistently look for areas to make improvements to operations and business results Drive sales by educating guests on cannabis and vaping products and accessories Successfully achieve sales targets and other key business metrics Support with completing all tasks and duties as assigned Adhere to all company training, operational standards, and procedures Ensure compliance with all company policies and programs Adhere to all federal, provincial, and municipal legislative requirements of specialty vape store retailers Complete tasks as assigned by Managers Other duties as assigned

QUALIFICATIONS:

1-3 years' experience in customer service with a preference for retail Proven ability to deliver positive guest experiences and develop customer loyalty Ability to handle multiple priorities in a fast-paced environment Strong verbal and written communication with excellent organizational skills Strong knowledge of cannabis retail and vaping products and safe consumption methods True passion for vaping products and education Open to feedback and eager to improve Responsible, reliable, and detail-oriented

REQUIREMENTS:

Minimum age 19 years old Must be Cannsell Certified/ or willing to obtain prior to hiring date! Able to lift boxes 5-35 lbs Strong time management skills to prioritize tasks effectively Excellent organizational skills to maintain an orderly checkout area Friendly and approachable demeanor with strong communication skills Basic math skills for accurate cash handling and transactions Must be willing to work shifts scheduled by company and comfortable with ever changing duties Ability to work up to 40 hours a week
Join our team as a Budtender/Sales Rep and contribute to providing exceptional service to our valued customers. We offer competitive pay, flexible scheduling, and opportunities for growth within the company. Apply today to start your career in retail cannabis & vapes!

We are grateful for the interest in this role from all candidates, however, we will be contacting only those that best fit the requirements.

J Supply Co/Royal Vapes welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Types: Full-time, Part-time

Pay: $17.50 per hour

Expected hours: 15 - 30 per week

Benefits:

Flexible schedule On-site parking Store discount
Application question(s):

Do you own/have a working vehicle to get to and from work? Do you vape nicotine or use cannabis products regularly?
Education:

Secondary School (required)
Experience:

Customer service: 2 years (preferred) sales: 1 year (required) budtender: 1 year (required)
Licence/Certification:

Cannsell License (required)
Work Location: In person