Job Description

About Company:
True North Cannabis Co. is an emerging Cannabis retailer that believes in providing our clients with high-end, affordable cannabis and cannabis accessories across Ontario.
About Position: True North Cannabis’ Budtenders' role is to help all guests - navigate the wide world of recreational cannabis. As a purveyor, you are passionate about cannabis and are up to date with the industry. You will include True North's element of culture and passion in your interactions with guests which creates a rich and meaningful dispensary experience. Budtenders will provide guidance and educate customers so all of True Norths’ guests will have a safe and enjoyable cannabis experience. Responsibilities:

• Confidently represents True Norths’ brand and makes a positive first impression: smiles, makes eye contact, responds to guests with an appropriate sense of urgency
• Demonstrates that guest service is their number one priority
• Educate customers on cannabis products and how to safely consume cannabis
• Facilitate the sale of regulated cannabis by discussing cannabis products and engaging customers in a variety of cannabis accessories
• Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations
• Adhere to all legislative requirements of cannabis retailers, including federal, provincial, and municipal legislation
• Perform reception duties as needed– Check Identification and/or credentials of guests
• Fulfill guest orders and support with inventory management to ensure guests have access to the right stock to drive sales
• Organize, receive and categorize cannabis products and accessories
• Effectively utilize compliant POS systems (Cova and Dutchie)
• Follows proper cash handling procedures
• Ensure the cleanliness of the store is maintained on a daily basis
• Seek opportunities to contribute to and improve business results on a daily basis
• Support with completing all tasks and duties, as assigned
• Demonstrate high levels of integrity and personal responsibility
• Open to feedback, coaching, and continuous improvement
• Other duties as required.

• Frequent reaching above waist, chest, and shoulder level as well as below waist level
• Continuous standing on tiled surfaces for all tasks
• Frequent lifting of boxes of supplies
• Occasional lifting weighing between 5 – 40 lbs vertically from floor to knuckle height, knuckle to shoulder height

• Valid Cannsell Cannabis Retail Certification
• Strong customer service skills;
• A clean criminal background check from local authorities
• Ability to work in a fast-paced environment
  
• Must be a team player
  
• Excellent written, oral, and interpersonal skills
  
• Availability for shift work alone or as part of a team any time between 9:00 am to 11:30 pm, Monday to Sunday
  
• Basic skills in math and proficiency as a cashier
  
• Extensive knowledge of cannabis products and accessories is an asset
  
• A personal connection to the community is an asset