Job Description

Responsibilities Sales Associate

• Welcome and assist all customers that visit the store
• Professionally and courteously handle all inquiries, feedback, complaints or concerns
• Educate customers about why we do what we do and about our products
• Process payments with POS and computer systems
• Open and close the store accurately and on time
• Accurately re-stocking retail inventory
• Weighing and packaging products effectively and efficiently
• Staying up to date on offers and specials
• Responding to member inquiries with comprehensive knowledge and accuracy
• Receiving and documenting inventory accurately
• Processing and filing member paperwork with all provided information
• Maintaining sales goals on a daily and weekly basis
• Closing and completing all end of day reports and procedures
• Ensure store is clean and tidy
• Other duties as assigned

• Prevent cannabis sales to anyone under the age of 19, by reviewing government issued photo identification to validate permission to enter
• Assist in traffic flow management
• Protect company\xe2\x80\x99s staff by maintaining a safe and secure environment
• Foster a sense of teamwork will all team members
• Ensure the security of all company product at all times
• Adhere to and uphold Tweed\xe2\x80\x99s Loss Prevention systems to prevent all possible opportunities
• Observe for signs of crime or disorder and communicate any disturbances.
• Take accurate notes of unusual occurrences
• Report in detail any suspicious incidents
• Other duties as assigned

• Minimum 1-3 years customer service experience, retail is preferred
• Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
• Ability to manage competing priorities in a fast-paced environment
• Strong verbal and written communication skills and excellent organizational skills
• You are passionate about cannabis and are excited to bring it to market for recreational purposes
• You are open to feedback and coaching
• You demonstrate high levels of integrity and personal responsibility
• You are trustworthy and customer-oriented
• Bonus points if you\xe2\x80\x99ve worked in a regulated environment before

• Minimum age 19 years old or age as specified by the provincial government
• Able to lift boxes 5-30 lbs
• Must be flexible with hours of work and be comfortable with ever changing duties
• Can Sell certification required
• Criminal background check required