Job Description

Requisition ID: 225944



Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.



The Broker Lending Manager role contributes to the overall success of Scotia Mortgage Authority in Canada, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.



The Broker Lending Manager (BLM) is responsible for servicing a portfolio of existing mortgage broker relationships. They will grow Broker relationships, providing high levels of underwriting service and assist the bank in meeting its targets with respect to cross selling other bank products to mortgage customers.

Is This Role Right for You? In this role, you will:

Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions. Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. Champions a high performance environment and contributes to an inclusive work environment. Manage existing relationships with a portfolio of mortgage brokers, and the individuals who staff them, to ensure that the Bank earns a reputation for providing the highest level of prompt and attentive service in the industry and the Bank represents the first choice of lenders by the mortgage brokerage community. Responsible for supporting a portfolio of predominantly new, less experienced or lower volume brokers who typically require higher-touch support on their deals as compared to more experienced brokers. Effectively communicate and reinforce Bank lending policy and procedures to brokers, instilling a thorough knowledge of our lending requirements and qualifying parameters as it relates to specific deals. Determining and obtaining all pertinent credit information such as proof of income, down payment confirmation, etc., and conducting appropriate due diligence thereon in order to meet the Bank's credit and quality standards, including anti-money laundering and anti-terrorist financing standards, and maintaining the bank's desired reputation with the public and regulators. Accurately reviewing (and if needed, correcting) data electronically supplied by Brokers, inputting data to computer underwriting program and reviewing the merits of the application, and determine a "pass", "fail" or "further consideration" decision for each mortgage application. Within a designated discretionary limit for mortgage applications which are "passed" by the system, approve or decline mortgage transactions and recommend to a higher level those which are qualified for further review if the incumbent considers them to be credit worthy. Issuing and following-up on commitments. Ordering and reviewing appraisals for conventional mortgages, if required. Monitor mortgage broker activities and bring any activities which appear worthy of further investigation to the attention of appropriate Bank officers (supervisor or S&I). Assembling, analyzing and ensuring receipt of all relevant information and documentation prior to onward submission of the file to the Mortgage Funding Department for timely instruction to solicitors. Obtain Mortgage Insurer approval for insured loans and order and review appraisals for conventional mortgages, if required. Develop a thorough knowledge of the Bank's retail products, policies and procedures and ensure Mortgage Brokers are familiar with the Bank's Cross-sell program and desire to promote multi-product customers commencing with the Broker Sales Process. Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions. Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

Strong experience in residential mortgage underwriting Knowledge of and experience in dealing with mortgages generated by Mortgage Brokers and the mortgage broker industry in general Expert knowledge of Bank mortgage products, and all the policies / procedures relating to the credit adjudication and funding of the products Proven interpersonal and communication skills to deal with the demands of mortgage brokers and to be able to tactfully relay unpopular messages Sound organizational skills with ability to prioritize and give close attention to detail Thorough knowledge of the pertinent Real Estate market, competitor innovations, trends and developments that might influence market dynamics Thorough knowledge of mortgage related products (Mortgage Insurance / Insurance, other credit products, deposit products and etc.) Knowledge of Bank external marketing programs Thorough knowledge of broker compensation Bilingual French is an asset


Location(s): Canada : Ontario : Toronto



Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.



At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.