Job Description

Attention Branch Managers!

Wonder Auto & Tire Centre Moncton, part of the Shift Auto Group is seeking a driven and experienced

Branch/Service Manager

to lead our team.


As a trusted name in automotive service, Wonder Auto & Tire Centre is known for top-quality repairs and customer-first service. We're looking for a strong leader with automotive experience to drive operational efficiency, lead a skilled team, and deliver excellent customer experiences.


As Branch Manager, you will oversee all day-to-day operations of the Moncton location. Your primary responsibilities will include driving operational efficiency, leading a high-performing team, maintaining customer satisfaction, and meeting profitability goals. This role is ideal for someone with a background in the automotive industry, a natural ability to lead, and a commitment to exceptional service.

Key Responsibilities

Operations Management

Oversee daily operations to ensure smooth, efficient service delivery. Manage inventory, tools, and equipment to support service excellence. Monitor and manage branch budget, expenses, and revenue.

Team Leadership

Hire, train, and supervise staff, ensuring high performance across all roles. Foster a collaborative, positive work environment that encourages growth. Conduct regular performance evaluations and provide coaching as needed.

Customer Experience

Maintain high standards of customer service and resolve customer issues promptly. Implement strategies to improve customer satisfaction and loyalty. Oversee appointment scheduling to enhance service flow and reduce wait times.

Sales & Business Development

Develop and execute sales strategies to meet revenue targets. Analyze market trends and local competition to identify growth opportunities. Represent the branch through local marketing initiatives and community involvement.

Compliance & Safety

Ensure full compliance with industry regulations and company policies. Promote and enforce workplace safety standards for both staff and customers.

What We Offer

Competitive salary with performance-based bonuses. Comprehensive benefits package including health insurance, retirement plans, and paid time off. Ongoing training and career development opportunities. Employee discounts on automotive products and services.

Growth opportunities within our network of 11 locations throughout the Maritimes

RRSP matching after 12 months

Ready to lead a top-tier automotive service team?

Apply Today--we'd love to hear from you!

Shift Auto Group

has been providing quality new and used vehicles, financing, and exceptional service across the Maritimes since 2015, built on decades of automotive expertise passed down through generations. We're a rapidly growing company with strategic expansion across the region and a reputation for innovation and excellence, offering stable employment opportunities with a company that invests in its people and their professional growth. Join our team and be part of the Maritimes' trusted automotive leader, where your skills are valued and your career potential is unlimited.