Job Description

Join the StoneRidge Insurance Brokers Team!

A division of SIB Corp.

Bring your problem-solving zest and collaborative spirit to StoneRidge Insurance Brokers! As our Branch & Operations Manager, you will inspire, mentor, and elevate a team dedicated to outstanding customer care.

Position:

Branch & Operations Manager

Job Type:

In Office (5 Days), Full Time, Permanent

Pay:

From $80,000

What You Will Do:

Oversee the daily operations and growth of the branch, ensuring efficiency, profitability, and compliance with organizational and regulatory standards. Contribute to the execution of the annual business plan, driving individual and team performance to achieve set goals and targets. Lead recruitment and onboarding initiatives, ensuring new team members receive comprehensive training, seamless integration, and feel included within the organizational culture. Provide ongoing coaching, performance evaluations, and mentorship while effectively managing conflicts, fostering collaboration, and promoting a supportive, high-performing, and conducive working environment. Promote and model exceptional customer service by leading with professionalism, empathy, and a solutions-oriented approach. Partner with leaders and staff to create schedules that align operational demands with employee availability, engagement, and collaboration. Uphold organizational values, nurture an inclusive and accountable workplace, and build strong relationships with clients and the broader insurance community.

What You Bring:

Level 3 General Insurance License required CIP, CAIB, or other relevant industry designations considered an asset 3-5 years of leadership or supervisory experience, with a strong background in personal lines insurance Exceptional leadership and communication skills, with the ability to motivate, mentor, and develop teams

What We Offer:

One-on-one mentorship and team guidance Engaging, collaborative work environment Paid time off, retirement plans, and comprehensive group benefits Tuition reimbursement and ongoing professional development

About Us:

StoneRidge Insurance Brokers provides Rock Solid Protection and quality service to clients across Canada. Our inclusive culture, supported by top Canadian carriers, encourages growth, collaboration, and continuous learning.

*We are an equal opportunity employer that values a diverse workforce of creative minds. Don't check all boxes - apply anyway!

Please note that the successful candidate must pass a criminal record check upon receiving their employment offer.

*Only successful applicants that the hiring leaders are interested in interviewing will be contacted directly.

Job Types: Full-time, Permanent

Pay: From $80,000.00 per year

Benefits:

Company pension Dental care Extended health care Life insurance RRSP match Tuition reimbursement Vision care
Work Location: In person