Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Branch Manager/Advisor



What is the opportunity?

This unique position calls on your strong client-focused and advice-oriented approach, combined with your flexibility and adaptability, are essential for leading and coaching your team. Together, you help clients with their everyday banking (personal and business), credit, and investment needs through the use of new digital tools in our RBC meeting place location. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC colleagues and partners to help clients achieve their goals. Your ability to foster long-lasting relationships and provide professional advice allows you to contribute to the success of your clients, your business, and your community. Further, you support the ongoing development of your team through consistent routines to ensure a high level of employee capability and engagement.

What will you do?

• Ensure high employee engagement through talent management, development & career planning
• Model & coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage

• Deliver results through strong routines and coaching ability
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive brand value and retain relationships

• Inspire, orchestrate and pioneer superior retailing/hospitality excellence to deliver a memorable client experience
• Collaborate with market leading professionals in financial planning, retirement planning, home equity finance specialists & business banking experts to ensure clients receive customized, expert advice
• Partner with your manager to ensure operational effectiveness of the location and maximize the performance of the team
• Address local community needs through appropriate recruitment, management practices and community advice events in branch and outside in the community.

What do you need to succeed?

Must-have

• Above average digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, etc.) and can learn new technology very quickly
• Minimum 3 years in a people management role
• Demonstrated success delivering / coaching to providing advice to clients resulting in strong client relationships and superior business results
• Minimum of 2-3 years\xe2\x80\x99 experience in a relationship management role within the financial industry (i.e. Banking Advisor, Financial Advisor)
• Mutual Funds accreditation (IFIC or CSC) and at least 2 years of licensed mutual fund experience within the last 3 years
• Completion of an acceptable mutual fund branch management exam (BCO) offered by the CSI or ability to write the exam within 4 months of start date

Nice-to-have

• Strong communication and decision-making skills, with the ability to communicate and lead change
• Strong multi-tasker and self-starter who is comfortable working independently, as well as in a flexible environment
• A post-secondary diploma/degree, ideally in Commerce, Business Administration or related experience

What\xe2\x80\x99s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Summary

Address: PARADISE, Newfoundland and Labrador, Canada

City: CAN-NL-PARADISE

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Personal and Commercial Banking

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-01-17-08:00

Application Deadline: 2023-01-24-08:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Royal Bank of Canada