Job Description

About Fire+

Fire+ is a trusted provider of fire safety equipment and services, dedicated to serving both residential and commercial clients. We pride ourselves on our proactive approach, fast response, and community-driven values.

Position Overview

As the Branch Manager, you will serve as the operational and strategic leader for our Medicine Hat location, with additional oversight of our Lethbridge and Brooks branches. Based in Medicine Hat, you will be responsible for overseeing daily operations, driving sales performance, managing staff, ensuring exceptional customer service, and maintaining regulatory compliance across all three locations.

Key Responsibilities

Oversee all aspects of branch operations--sales, inventory, warehousing, logistics, and general administrative needs. Manage the branch budget, operational expenses, and profitability (P&L responsibility). Hire, train, mentor, and coach branch personnel to deliver top-quality performance. Lead performance evaluations, goal-setting, and professional development. Deliver superior customer service, building strong relationships and driving client satisfaction. Develop and implement sales strategies to meet or exceed branch targets. Ensure full compliance with health and safety policies, industry regulations, and corporate standards. Act as a local ambassador for Fire+ in Medicine Hat, enhancing brand reputation through community engagement and visibility. Conduct regular process and documentation audits. Coordinate with headquarters and other branches on system updates, operational improvements, and regional strategies.

Qualifications & Requirements

3-5 years in a supervisory or managerial role, ideally in distribution, retail, safety equipment, or insurance sectors. Strong financial acumen: budgeting, P&L management, expense control. Demonstrable track record of meeting sales and operational goals. Excellent communication, leadership, and interpersonal skills. Exceptional organizational abilities, problem-solving, and decision-making. Customer-focused mindset with strong conflict resolution capabilities. Bachelor's degree in business, Operations, Safety Management, or related field. (Preferred) Knowledge of fire safety, equipment, and industry regulations. (Preferred) Experience in high-trust environments (e.g., insurance, safety services).

Compensation & Benefits

Competitive base salary + commission/incentives Full benefits package National support network with local decision-making Opportunities for growth in a fast-growing company Comprehensive benefits: health, dental, disability, life insurance, possible pension or RRSP matches. Paid time off, professional development support, and opportunities for advancement. Meaningful work that protects lives and property
Job Type: Full-time

Pay: $65,000.00-$80,000.00 per year

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off RRSP match
Work Location: In person