Job Description

Job Overview

We are seeking a dynamic and strategic full-time, on-site

Branch Manager

to lead our branch operations located in Calgary, AB. The Branch Manager, reporting to the VP of Operations is accountable for the leadership, performance, and strategic direction of a local branch. This role ensures operational excellence, customer satisfaction, and team development, with safety and regulatory compliance as top priorities.

KEY RESPONSIBILITIES

Safety Leadership

Champion a proactive safety culture across all branch operations. Ensure full compliance with health, safety, and environmental regulations. Conduct regular safety audits, training sessions, and emergency preparedness drills. Lead incident investigations and drive timely corrective actions.

Operational Oversight

Direct daily branch operations to meet performance targets and service standards. Optimize resource allocation and operational workflows. Monitor KPIs and implement continuous improvement initiatives

Team Management

Recruit, train, and mentor staff to build a high-performing, safety-conscious team. Foster a positive and inclusive work environment. Conduct performance reviews and support employee development.

Customer & Stakeholder Engagement

Build and maintain strong relationships with clients, vendors, and community partners. Resolve customer issues promptly and professionally. Represent the branch in regional meetings and strategic initiatives.

Financial Accountability

Manage budgets, forecasts, and financial reporting. Identify opportunities for cost savings and revenue growth.

QUALIFICATIONS

Education

High School or GED equivalent; post-secondary education. Courses in business management, leadership, and environmental waste regulation are assets. Certifications: First Aid Leadership for Safety Excellence

Experience

Minimum 5 years in a field operations management role with direct supervisory experience. Intermediate computer literacy (Microsoft Office, databases, spreadsheets). Proven experience in coaching, training, and performance improvement. Broad knowledge of waste/environmental services and AER regulations.

Knowledge/Skills

Strong planning and organizational skills in fast-paced environments. Strategic and proactive problem-solving abilities. Collaborative decision-making and effective communication. Time management and multitasking proficiency. Familiarity with business accounting and reporting, including profit and loss analysis. Understanding of HR processes, DOT, OSHA, and Waste Management regulations. Strong leadership, coaching, and motivational skills.
Job Types: Full-time, Permanent

Pay: From $100,000.00 per year

Benefits:

Company car Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off
Education:

Secondary School (required)
Experience:

Field Operations: 5 years (required)
Language:

English (required)
Work Location: In person