Job Description

Did you know that our client, Servus Credit Union is Alberta's largest credit union and is ranked #1 in Canada on Forbes' World's Best Banks list for 2022? They're embarking on a journey toward a bold new future for Servus Credit Union and in order to be the best, they need the best people doing their best work. Gone are the days of status quo as they build out a workforce of leaders who can take Servus to the next level - if this sounds like you, then we'd love to chat!

Servus Credit Union is looking for a Branch Manager at the Servus Branch in Bow Island.

Reporting to the District Manager, your primary goal is to empower and support your employees to shape our members financial fitness. You come up with strategies to increase productivity and performance levels in order to meet the goals of our members and the business. The Branch Managers are passionate about the communities they serve and showcase that through their support and involvement in community events and committees.

More specifically, the scope of your responsibilities will include, but are not limited to:

• Motivating and coaching employees to find opportunities to shape members financial fitness
• Being proactive in pursuing new business opportunities
• Monitoring and ensuring financial targets are being met or exceeded for the branch
• Promoting referrals to our Wealth Management, Business Banking, and 3rd party providers
• Adhering to policies, procedures, and loss prevention guidelines to mitigate risk of loss
• Providing support, guidance, and training to all employees as necessary to ensure performance improvement and cohesive teamwork
• Preparing accurate and complete documentation, processing account changes, and handling member inquiries in a timely and efficient manner

Requirements

Requirements

To qualify, you will need at least the following:

• 5 years of progressive senior lending
• Working knowledge of credit union products, policies, procedures, and operations
• Mutual Funds license
• High school diploma

Although not required, the following education/certificates are valuable assets:

• Post-secondary education in Finance (or related studies)
• Investment Funds in Canada Course & License (IFIC)
• Personal Financial Service Advice (PFSA)
• Financial Planning I (FP1)

Most importantly, Servus is looking for candidates who align with their values. Servus lives their values in how they do business. They're not afraid to be different - in fact, they embrace their differences. They have a spirit that motivates them to give their best service to members every day. It's Servus' values that attract many people to the organization - and keep them. They embrace the Servus culture and heritage, and they pride themselves on their strong commitment to the communities they serve and their efforts to build and maintain member loyalty. If this sounds like you, then we encourage you to apply!

Benefits

Working for Servus has outstanding benefits. They offer their employees flexible and practical benefits in addition to competitive salaries and career building opportunities. Some of their benefits include:

• Immediate financial service benefits
• Group RSP programs available after 3 months
• 3-week vacation and vacation purchase program
• Flexible group benefit plan
• Flexible health and/or wellness spending account
• Employee/family assistance program
• Profit Share

Servus is building a culture where diversity, equity, inclusion, and belonging are at the center of why they work and how they work. If you want to join a team of community leaders passionate in making an impact, apply now!