Job Description

2500534

Raymond James Independent Financial Services is seeking a qualified Branch Administrator to work in our Mississauga office. Raymond James Ltd. is one of Canada's leading full-service independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.


The branch administrator plays a critical role in the day-to-day operations of the branch by ensuring smooth administrative support for investment and wealth management activities. The role involves managing client accounts, processing transactions, supporting the investment and financial planning team, liaison with internal departments and external partners, and assisting with client inquiries. The ideal candidate will have strong organizational skills, keen attention to detail and will be capable of problem-solving and managing multiple tasks simultaneously in a fast-paced environment.

Key Responsibilities

1. Client Account Management

Administer opening, maintaining and closure of client investment accounts Ensure all client documentation is accurate and compliant with regulatory requirements, including KYC (Know Your Client) and AML (anti-money laundering) processes Liaison with financial advisors, clients, prospects, internal departments and other financial institutions to gather information and to support account activities.

2. Account Transactions

Manage incoming cash and securities transfers Handle all cash management requests including cash transfers, foreign exchange transactions, contributions and account withdrawals Track and monitor periodic payments to clients for monthly and quarterly withdrawals Process RRSP, TFSA, FHSA and RESP contributions Liaison with internal departments for deposits, cheques, EFTs, PACs and AWDs


3. Investment Operations

Enter trades for financial advisors and clients, as requested Process trade corrections Manage Corporate Actions Assist financial advisors with administering Risk Tolerance Questionnaires Prepare portfolio reports for clients, as requested Liaison with traders, advisors, portfolio managers and back-office teams to facilitate timely and accurate trading

4. Administrative Support

Manage and maintain client files, records and documents in a secure and organized manner Ensure accurate data entry and maintain up-to-date records in CRM Prepare correspondence Support clients' general administrative requests in a timely and confidential manner Liaison with tax professionals and clients to provide tax slips, reports and updates, as required Provide general administrative assistance to the branch's financial advisors, including scheduling appointments and preparing meeting documents

5. Technology and Systems

Use investment management software to manage accounts, process transactions, track account activity and generate reports Assist clients with sending and receiving secure messages and documents Help clients register for online access to their accounts Work with branch manager and advisors to document workflows

6.Communications

Interact with clients, colleagues, internal and external associates in a professional and compliant manner Prepare written correspondence Foster and support client and associate relationships in person, by phone and virtually (Teams or Zoom)

Qualifications

Experience

Post-secondary education Knowledge of fundamental investment concepts, practices and procedures used in the financial industry Previous experience in administrative processes and procedures

Technical Skills

Proficiency in Microsoft 365 (Excel, Word, CRM), with willingness and ability to learn new applications Experience with Dataphile, Broadridge, Factset, Docusign and Adobe is preferred

Other Skills

Client-first focus Excellent organizational skills and the ability to manage multiple tasks simultaneously, while ensuring accuracy and compliance Attention to detail and ability to work under pressure Ability to work independently and in a team environment Strong written and verbal communication skills, with the ability to interact with all stakeholders in a professional manner

Licenses and registration

Investment Representative licensing, including the successful completion of the Canadian Securities Course and the Conduct and Practices Handbook, or the willingness to complete these courses in the first year of employment, is required Registered Representative licensing, including the completion of Wealth Management Essentials, or the willingness to complete this course within the first year of employment, is preferred

Working Conditions

Full time, Monday to Friday, 8:30am to 4:30pm, some overtime may be required at busy seasons or to accommodate client needs Flexible hybrid workstyle Benefits package Support for continuous life-long education and professional development

If you are interested in joining our team, please submit your cover letter and resume and cover letter, quoting the position to:



JoAnne Anderson

Raymond James Ltd

4263 Sherwoodtowne Blvd Ste 200

Mississauga, ON L4Z 1Y5

905 272 3900

joanne.anderson@raymondjames.ca


We thank all candidates for their interest and advise that only those under consideration will be contacted.

Raymond James Ltd. recognizes the value of a diverse workforce and appreciates the unique skills and special contribution of each employee. We are committed to accessibility for candidates through all stages of the recruitment process. Should you require accommodation, please contact us using the above details and we will be happy to help.

Job

Wealth management

Primary Location

CA-ON-Mississauga-Mississauga

Organization

PCG IFS

Schedule

Full-time