Job Description

Box Office Manager (Part-time)

The Majestic Theatre Application Deadline: September 30, 2025

Start Date: Immediately

Salary Range: $25.00-$27.00 per hour

Employment Type: 3 to 12 months

Location: In person, flexibility required, evenings and weekend required

The Majestic Theatre

390 Duckworth Street

St. John's, NL

PURPOSE

Help provide excellent customer service to our patrons and renters with respect to ticketing. If you're a great communicator who loves shows, events, art and culture, you're our person. We're looking for the right fit for our team.

RESPONSIBILITIES

Manage all Box Office and Front of House operations, including ticket prices, sales, orders, arrangements, Box Office and House personnel schedules, and subscriptions. Plan, order, distribute, and account for all ticket sales. Maintain ticket-selling software, and associated equipment including work with our ticket software provider Spektrix, maintaining a good relationship. Responsible for all aspects of ticket sales, ensuring that all ticket requests and orders are handled promptly and correctly. Create and maintain events, seating plans, ticket design, and ticket inventory in Box Office system. Balance orders with any of the following: cash, cheques, Interac, gift certificates, credit cards, money orders, coupons/vouchers. Hire, train, schedule and supervise all Box Office and House staff Co-ordinate with the Box Office and House staff on all Front of House activities; including special signage, house counts, notification of groups attending, requests for wheelchair assistance, etc. Manage printed program distribution and secures programs and other patron materials. Prepare client settlement reports. Perform other duties as assigned.
SKILLS / QUALIFICATIONS

strong administrative and customer service skills. Experience using Spektrix or similar ticketing system an asset. Love of the arts is a must Health & safety and First Aid & AED training an asset. Good time management and leadership skills.
EDUCATION / EXPERIENCE

Minimum of 3 years' experience in Box Office, Front of House Management or management in any related field. Experience with website management considered an asset Requires a flexible schedule, reporting for work on evenings, weekends, and holidays.
To apply, please send a resume and cover letter to info@majestictheatrehill.com

Job Type: Part-time

Pay: $25.00-$27.00 per hour

Expected hours: 20 per week

Work Location: In person