Job Description

About MTA Security Solutions

At MTA Security Solutions, we are more than just a security company -- we are trusted partners in safeguarding what matters most to you while supporting your success. Founded by three partners with over 3 decades of shared industry experience, MTA was built on the vision of raising the standard of security services to a higher level of professionalism, reliability, and care.

We go beyond traditional security roles by combining

exceptional customer service with premium security solutions

. Our team is trained not only to protect people and property but also to represent your brand with professionalism, courtesy, and respect. By prioritizing both safety and the customer experience, we create secure environments where clients, staff, and visitors feel valued and at ease.

job Summary

We are seeking professional and reliable Bouncers with a

customer service-centric approach

to join our team. The ideal candidates will ensure the safety and security of our premises, staff, clients, and visitors while providing friendly and helpful support. This role requires vigilance, strong communication skills, fluency in English, and the ability to respond effectively to both security situations and customer needs.

Key Responsibilities

Act as the first point of contact, greeting visitors and addressing inquiries or concerns. Control access by verifying identification and screening individuals when necessary. Monitor and patrol assigned premises to prevent unauthorized access, theft, or damage. Deliver a

customer service-focused experience

by assisting staff, clients, and visitors with professionalism, respect, and courtesy. Observe and report suspicious activities, safety hazards, and incidents. Write accurate and detailed reports of incidents, and irregularities. Collaborate with law enforcement, emergency responders, and management when required. Enforce house policies while maintaining a professional and approachable demeanor. Ensure compliance with the

MTA dress code requirements or the venue's dress code standards

while on duty.

Qualifications

Minimum 2 years experience in a security guard role. Must have a valid Security worker license. Strong

customer service, communication, and interpersonal skills

. First Aid/CPR certification is an asset. Ability to remain calm, approachable, and professional in all situations. Problem-solving mindset with attention to detail. Physically fitness; able to physically stop altercations, stand or patrol for extended periods. Flexible availability, including evenings, weekends, and holidays. Willingness to improve and receptive to constructive feedback.

What We Offer

Wage starts at $24/h based on experience. Opportunities for training and career growth. Supportive and team-oriented work environment.

Deal Breakers (what not to bring)

Bad personal Hygiene Rudeness Know it all attitude Unreliable (last minute shifts cancelation)
We welcome everyone to apply if they see themselves meeting the requirements. only those who meet the qualifications will be contacted.

Job Types: Part-time, Permanent, Casual

Pay: From $24.00 per hour

Expected hours: 4 - 30 per week

Work Location: In person