Job Description

Booking Executive - Ocean Freight (Freight Forwarding Experience Required)

We are currently seeking a

Booking Executive

with proven experience in

freight forwarding

, specifically in

ocean freight

operations. The ideal candidate will be responsible for managing sea freight bookings, ensuring regulatory compliance, and delivering excellent customer service throughout the booking process.

Key Responsibilities:

Coordinate with shipping lines, carriers, airlines, and trucking companies to secure space and manage booking requirements. Process and handle sea freight booking requests efficiently and accurately. Serve as the main point of contact for clients regarding booking inquiries, providing prompt and clear communication. Troubleshoot and resolve booking issues, including delays, cancellations, and documentation discrepancies. Maintain and grow strong client relationships by understanding their shipping needs and ensuring their satisfaction. Accurately input and maintain booking data in the company's freight management system. Stay informed on industry regulations and updates to effectively advise clients and internal teams. Coordinate with truckers and other logistics partners to ensure timely container pickups and returns. Collaborate with operations and logistics teams to streamline shipping schedules and optimize routes. Identify opportunities to improve booking processes and reduce operational costs. Assist with onboarding and training of new or junior staff as needed.

Qualifications:

Must have prior experience in freight forwarding, specifically in ocean freight bookings.

Strong communication and interpersonal skills. Proficient in freight management systems and Microsoft Office tools. Detail-oriented with excellent problem-solving abilities. Ability to work in a fast-paced, deadline-driven environment.
Job Types: Full-time, Permanent

Pay: $45,000.00-$55,000.00 per year

Benefits:

On-site gym On-site parking
Schedule:

8 hour shift Day shift Monday to Friday
Experience:

Freight Forwarding : 1 year (required)
Work Location: In person