Bmo Capital Markets Process Support Analyst (winter 2024)

Toronto, ON, Canada

Job Description


Application Deadline: 01/07/2024

Address: 100 King Street West

Job Family Group: Capital Mrkts Sales & Service

BMO Capital Markets

BMO Capital Markets is a leading, full-service North American-based financial services provider offering equity and debt underwriting, corporate lending and project financing, merger and acquisitions advisory services, securitization, treasury management, market risk management, debt and equity research and institutional sales and trading. BMO Capital Markets has over 2,800 professionals in 35 locations around the world, including 23 offices in North America.

BMO Capital Markets is a member of BMO Financial Group (NYSE, TSX: BMO), one of the largest diversified financial services providers in North America with US$924 billion total assets and approximately 57,000 employees as of April 30, 2023.

Team Overview:

The Client Onboarding, Know Your Client (part of Anti-Money Laundering, Financial Crime Compliance), and Central New Accounts team is responsible for enabling new clients to transact quickly and efficiently while maintaining up-to-date records and managing risk. The team functions include:

Onboarding new clients and adding product capabilities for existing clients

Setting up new accounts, sub-accounts, and modifications to account data

Performing AML/KYC due diligence at onboarding and periodically

Performing tax due diligence at onboarding and periodically

Maintaining a Marketplaces framework and onboarding and maintaining our marketplaces

This role will reside within our Operational Excellence (OE) team. The OE team provides the infrastructure to enable the delivery of great client experiences while managing risk. The day-to-day role will include some of the following and will vary, depending on specific projects, needs, and the skillset of the successful candidate:

Process Mapping and Procedure Documentation

Learn and document existing procedures or changes to procedures in process map documents and/or procedure documentation (e.g. work instructions).

Prepare updates to drafts of procedure and process documentation and manage and work through feedback.

Utilize knowledge of CM\xe2\x80\x99s businesses, products, and risk measures as well as process design skills to provide recommendation insight and analysis in support of process improvements. Participate on and support Lean/Six Sigma processes as assigned.

Training and Communications Material Development

Prepare training and communications materials drafts as assigned.

Build and update training and communications materials (on SharePoint, in training presentation decks, and/or on eLearning platforms).

Take meeting notes and prepare draft summaries for updates to management and/or to teams, as assigned.

Data Management

Review datasets to resolve discrepancies and investigate anomalies between systems.

Develop and implement new data management processes, working with the operational and reporting teams

Utilize technical skills to efficiently and effectively extract and manipulate data from client databases or other source systems to meet various reporting needs (e.g. weekly, monthly, quarterly, and ad hoc reports)

Manage client expectations, and meet agreed upon deadlines; produce work that is timely and accurate. Strive to provide great stakeholder service.

Change Management and Systems Testing

Support administrative tracking for changes to processes, procedures, and/or systems. Work with stakeholders to record progress and scheduling for changes.

Participate in systems testing.

Qualifications:

We are looking for highly motivated, mature individuals with the following attributes:

Currently enrolled in an undergraduate program; graduating in Spring 2025, 2026, 2027 (applicants are typically between their second and second last co-op term);

Currently working towards a degree in: Business, Computer Science, Math, Library Science, or Engineering;

Proficient in MS Office and MS Teams; expertise in SharePoint highly desired

Understanding of Capital Markets products an asset;

Understanding of financial accounting concepts an asset.

How to Apply:

For your application to be eligible for consideration, you must apply to the BMO application link.

Please ensure the following items are submitted in your application:

Resume

Transcript (Required for application consideration - please upload it in the resume section when applying in BMO\xe2\x80\x99s Workday application system)

The campus job description above aligns to the internal job description below.

Provides a markets-based suite of sales and trading solutions to Institutional, Corporate, and Retail clients. Offers a full spectrum of integrated capabilities to

deliver leading market insight, risk management, and execution services to issuing and/or investor clients, including access to major global markets across asset classes including: debt, foreign exchange, interest rate, credit, equity, securitization, and commodities. Provides competitive pricing to all clients and seeks out new opportunities with prospective clients. Maximizes profit while prudently minimizing the bank\xe2\x80\x99s exposure and adhering to regulatory statutes.

  • Acts as point person to provide client support in the form of proposals, marketing material, event planning, and scheduling with the cooperation of trading and sales, research, and marketing and with the support of a senior leader.
  • Responds to inquiries from clients, regulatory agencies, or members of the business community in a professional manner and determines acceptable solutions.
  • Helps manage the flow of inquiries, market data, and other information from clients. Routes client calls appropriately and responds quickly to client questions.
  • Seeks to develop an understanding of client needs and outcomes.
  • Coordinates conference calls, client events and meetings.
  • Maintains a proactive, client service focus in order to meet their needs and increase revenue; contacts customers to present available investment services and develops client prospects from among current customers, referral leads and other sources.
  • Verifies that all confirms on trades or sales are accurate and promptly delivered.
  • Communicates transaction details to the brokerage community and custodians. Resolves settlement issues related to incorrect billing.
  • Answers phones, file, fax, and coordinates meeting and travel arrangements.
  • Develops strong market knowledge to provide comprehensive service to clients, develop new solutions, and construct compelling recommendations.
  • Reads, analyzes and interprets common technical journals, financial reports, and legal documents in order to better serve client needs.
  • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
  • Builds effective relationships with internal/external stakeholders.
  • Ensures alignment between stakeholders.
  • Cultivates strong relationships with the research team in order to understand their industries and stock coverage.
  • Uses analytical skills (probability, statistical inference, etc.) and applies appropriate technical concepts and completes/leads consistent and reliable technical and financial reports/analyses to support client deliverables.
  • Defines problems, collects data, establishes facts, and draws valid conclusions.
  • Develops an understanding of and proficiency in using all required systems and models.
  • Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
  • Executes a variety of administrative and analytical tasks as assigned and with minimal supervision (e.g. procedural documentation, brokerage and client commission reporting, maintenance of contacts database, disaster recovery planning, tracking and updating of periodic trading or sales metrics, etc.).
  • Administers all aspects of the sales and or trading desk, record keeping, reporting, and file maintenance in accordance with internal controls and compliance policies and external regulations.
  • Responds to requests for information from both internal and external sources.
  • Communicates market data and client changes to colleagues when they are on the road or in meetings.
  • Provides feedback on, and, supports continuous improvement opportunities.
  • Considers risk, internal controls and compliance as part of day-to-day accountabilities and adheres to policies and procedures.
  • Focus may be on a business/group.
  • Thinks creatively and proposes new solutions.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works mostly independently.
  • Broader work or accountabilities may be assigned as needed.
Qualifications: * Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Familiarity with institutional equity markets.
  • Series 7, 63 licenses.
  • Able to read, analyze, and interpret general business periodicals, investment and financial reports.
  • Strong familiarity with Outlook, Excel, Reuters Plus, Bloomberg, public finance/business news websites is desired.
  • I-Star familiarity.
  • Specialized knowledge from education and/or business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.
We\xe2\x80\x99re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one \xe2\x80\x93 for yourself and our customers. We\xe2\x80\x99ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we\xe2\x80\x99ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other\xe2\x80\x99s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

BMO Financial Group

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Job Detail

  • Job Id
    JD2234575
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned