Job Description

About Hatch Group:

Hatch Group is a leading dental equipment manufacturer dedicated to providing innovative solutions to dental professionals worldwide. With a strong commitment to quality and customer satisfaction, we design and produce cutting-edge dental equipment that empowers practitioners to deliver exceptional care to their patients. As part of our dedicated team, you'll have the opportunity to contribute to the success of our company and the satisfaction of dental practitioners.

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Dental and Medical Equipment service technician CONTRACT

As a dental equipment service technician at Hatch Group, you will play a critical role in ensuring the functionality and reliability of our dental equipment. Your technical expertise and attention to detail will contribute to the overall success of our products and the satisfaction of our customers. This position offers an exciting opportunity to work in a dynamic and growing field, providing technical support to dental professionals.

Key Responsibilities:

Installation and Maintenance of Dental Equipment:

Install, set up, and maintain dental equipment at client locations, ensuring proper functionality and adherence to safety standards.

Troubleshooting of Dental Equipment:

Diagnose and troubleshoot issues with dental equipment, providing timely and effective solutions to minimize downtime for clients.

Repair and Calibration of Dental Equipment:

Conduct repairs and calibrations on dental equipment to ensure optimal performance and longevity.

Product Training:

Provide training to dental professionals on the proper use and maintenance of our equipment.

Technical Support:

Respond to technical inquiries from clients and collaborate with the customer support team to address and resolve technical issues.

Documentation:

Maintain accurate records of service calls, repairs, and equipment maintenance activities.

Quality Control:

Conduct quality control checks on equipment before installation and after repairs to ensure compliance with company standards.

Collaboration:

Work closely with the engineering and product development teams to provide feedback on equipment performance and contribute to continuous improvement efforts.
Qualifications:

Previous experience as a dental equipment technician or in a similar role is preferred. Strong knowledge of dental equipment, including chairs, imaging devices, sterilization equipment, and other related technology. Valid driver's license is required Excellent troubleshooting and problem-solving skills. Detail-oriented with a focus on delivering high-quality service. Customer service skills and the ability to work independently and collaboratively. Knowledge of basic hand tools
Benefits:

Collaborative and supportive work environment. Opportunity for career growth within a dynamic industry.
Job Type: Full-time

Pay: $34,400.00-$73,999.63 per year

Work Location: In person