Job Description

Are you a proven Customer Service Star? Looking for reliable team mates days, evenings, and weekends... it's fun no matter what time of day. If you enjoy that special feeling after helping out a customer or team-mate, apply today. The bonus is there is a sizable tip pool as well. Did you know, Chances Cowichan also gives back to the community every year? Many local charities have received a sizeable donation over the past 18 years. Let's do this together.

Responsibilities (includes but is not limited to):

Welcome guests in a personable, professional and entertaining manner while understanding the diversity of players. Ensure proper maintenance and working order of all terminals/slot machines and to clean equipment and tables between sessions. Verify cash float and card sales during sessions, accurately payout winning prizes and documentation. Remain calm and in control when events such as multiple winners occur. Completely understand all Bingo programs and games. Understand and respond to customer inquiries regarding programs, promotions, and any other product or service offered at Chances Cowichan Immediately see to potential safety hazards and report as necessary. Undertake other tasks and housekeeping duties as assigned. Comply with the Chances Cowichan dress code and other policies.

Qualifications/Skills:

Exceptional customer service and resolution skills. Excellent communication skills and ability to speak courteously in any situation. Ability to do basic, quick math is essential. Team player with strong interpersonal skills. Able to stand for long periods of time and walk briskly but safely when needed. Basic computer skills for training and possible cross training in other areas of the facility. Having a current Serving It Right certificate will be required.

Must be 19 years of age or older and be able to pass a background check.

Must be legally able to work in Canada and will need to reside within reasonable commuting distance.*

Job Types: Full-time, Permanent

Pay: $18.55-$19.55 per hour

Benefits:

Dental care Employee assistance program Extended health care On-site parking RRSP match Vision care
Work Location: In person