Job Description

Job Type: Casual/ Part-Time


The Gateway to Your Future
Assists in the operations of the Bingo event while providing exceptional customer service.

We Provide

• Full benefits package for eligible employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Verifies cash floats and distribution of floats to staff.
• Verifies all personal bingo paper and records when required on stock sheets. This includes issuance and returns.
• Distributes payouts to sellers.
• Maintains accurate and complete records of all payouts.
• Maintains exact inventory of all products issued to them for the given session.
• Ensures any records of payouts are given to the Coordinator to be attached to the appropriate paperwork.
• Sells bingo cards and products in numerical order on the floor and in the cage.
• Works in conjunction with the caller to ensure awareness of all payouts, promotions and announcements.
• Reports to Coordinator any incidents and completion of incident reporting.
• Handles all customer concerns, complaints and resolves disputes.
• Ensures all equipment is operational prior to and during event as well as possible minor maintenance of equipment
• Maintains a thorough knowledge of all promotions and specials
• Keeps work area clean and organized, including sales counter, floor selling area and staff common room.

What You Bring

• Working knowledge in word processing, spreadsheets, email, and internet navigation
• Ability to exchange monetary values and balancing a float
• Excellent communication skills: both written and verbal
• Excellent customer service skills including ability to be friendly, polite and courteous
• Self-motivated
• Strong Interpersonal skills
• Detail oriented, reliable, punctual, efficient, and diligent in duties and responsibilities
• Strong organizational skills and the ability to multi-task

Why Work for Us?
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com. See for yourself what it’s like to be on a team that values your vision, skill and energy.

Apply Now!
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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.