To oversee, direct, and be responsible for all shipment contracts. Work independently, with dispatch and other staff as well as with Management to ensure all customers needs are met.
ESSENTIAL JOB FUNCTIONS - Duties and Responsibilities
ADMINISTRATION - 70%
• Take orders from customer and create Probills
• Coordinate with dispatch to ensure full utilization of all trucks when possible
• Ensure all required information is accurate and rating is included in every Probill
• Support Accounts Receivable to ensure payment terms are adhered to
• Track necessary KPI to ensure the company is moving towards targets
• Complete billing and scanning of documents to ensure timely invoicing to customers
• Other duties assigned as needed
CONTRACTING LOADS OUT - 20%
• Determine the freight and equipment required
• Reach out to growing list of carriers via email and phone to broker load
• If no trucks are available, post load to Load Link to determine if any alternate carriers are in the area
• Dispatching
• Negotiate rate and ensure profitability for each load
SALES - 10%
• Engage with existing customers to ensure our service matches their changing needs
• Look for new carriers to ensure service on all brokered loads
• One shot quotes for brokered loads, ensuring profitability
• Assist in RFP submissions
SKILLS AND PERSONAL ATTRIBUTES
• Superior oral and written communication skills
• Attention to detail
• Intermediate level Microsoft Excel and Word
• Ability to work in a fast paced environment
• Exceptional customer service skills
• Ability to work as a team or independently
• Self Starter
• Exceptional Time management skills
• Tact and diplomacy in handling potentially negative situations
• Problem solving skills and critical thinking
Location: Acheson, Alberta T7X
Job Type: Full-time
Benefits:
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care
Work Location: In person
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