Job Description

The Billing Specialist will work in Corporate Finance and closely with Commercial/Personal Lines supporting Account Representatives in functions such as identifying and resolving discrepancies, reconciliation of accounts/carriers, specialized billing involvement/training, risk analysis/reporting, and additional finance related projects/tasks.

What you will do:

Resolution of discrepancies between carrier and company through investigation of transactions entered through our internal system vs. transactions billed by the carrier Working with carriers to understand why differences between billings have occurred and collaborating to resolve the differences Reconciliation of client accounts as requested, to resolve issues and ensure our internal system and client accounts are kept up-to-date and clean Reconciliation and assessment of carrier balances as needed, to investigate possible collection risks with receivable balances Specialized billing involvement on an as-needed basis, including but not limited to accounts with sub-broker commissions, subscription policy billing, and training our lines of business Risk analysis and reporting on accounts receivable to leadership and assessing whether there is potential bad debt Helping to prevent future discrepancies through exception reporting and corrections

What you will bring:

Strong Microsoft Excel skills and proficient use of Microsoft Outlook EPIC knowledge is an asset, but not required Strong problem identification and resolution skills Strong attention to detail, adaptability, and communication skills Accounting/finance background is an asset Ability to work independently and collaboratively Professional, responsive, and a positive work attitude is essential

Who we are:

Proudly independent and Canadian-owned, Cowan Insurance Group has been a true market leader in the insurance industry since 1927. With an extensive range of product offerings and integrated commercial and personal insurance, group benefits, and wealth management solutions, we provide our clients with outstanding customized, comprehensive insurance and risk management professional advice and placement.


Recognized as one of Canada's Most Admired Cultures and a Canada's Best Managed Companies Platinum Club Member, Cowan Insurance Group's award-winning client-centric approach emphasizes innovation, excellence, and collaboration. Join our team as we prepare for our centennial celebration in 2027!

What sets us apart?

Be in good company

Integrity matters. It drives our award-winning workplace culture and fuels our collective desire to help our clients, employees, and communities thrive.

Challenge your thinking

You're valued for your passion, drive and creativity. The pace is fast but the work is meaningful, interesting, and complex, just the way you like it.

Grow together

We believe in your potential. If you're looking to develop your expertise with learning opportunities and mentoring, we'll make that happen.

Benefits and perks

Competitive salary Participate in our comprehensive benefits plan on day one -- no waiting period Company-matched Retirement Savings Plan Company-paid training and development courses Community involvement Hybrid work environment

Are you interested?

Please Apply!


This position is subject to appropriate background checks that may include, credential, employment, credit, criminal and reference checks.


While we appreciate the interest of all applicants, we will contact only those selected for interviews. If you are an applicant with disabilities and require accommodations, please let us know at the time of our contact so that we may arrange for their provision.


We are an Equal Opportunity Employer. Candidates will be selected strictly on the basis of an individual's technical qualifications, knowledge and experience, as they relate to the requirements of a particular position. Selections will be made without regard to: age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status, gender identity, gender expression, record of offences, sex, or sexual orientation.


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