Billing & Customer Support
Ottawa, ON, CA, Canada
Job Description
BILLING & CUSTOMER SUPPORT SPECIALIST NEEDED
We are currently searching for an individual to join our team in Billing & Client support capacity. The candidate must be a self motivated, well organized person that is looking for a full time hourly position with possible advancement. A background in customer service, and/or administrative work would be an asset. Will work alone in our Innes / Tenth Line office majority of the time at beginning and will be there to make outbound calls and direct traffic to our other locations.
MUST BE FLUENT IN ENGLISH AND FRENCH! Contract is for on a 90 Day Trial Basis with Renewal option based on Development
DUTIES AND RESPONSIBILITIES INCLUDE:
Daily Outbound Billing Calls to Existing Clients who have past due payments
Act as Liason between our Head Office Billing department and our clients to work through solutions for billing issues
Routine Client Support Calls to assist in other (Non-Billing) Client Service transactions
Assist Team in Answering Incoming Phone Traffic and Re-Routing Calls
MUST BE ORGANIZED & COMFORTABLE ON PHONE
Must be able to work alone with little supervsion (Lot's of Support though)
Assist Team where Needed with Other Support & Administrative Duties
40 HOURS PER WEEK - MONDAY THROUGH FRIDAY 9:00 - 5:00 $18.00 HOURLY
ROOM FOR ADVANCEMENT TO FULL TIME SALARIED TEAM MEMBER ONCE LICENSED
LOCATED IN ORLEANS (INNES & TENTH LINE)
KEVIN J CARRUTHERS DESJARDINS INSURANCE AGENCIES
kevin.carruthers@desjardins.com
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Job Detail
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Job IdJD2720114
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationOttawa, ON, CA, Canada
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EducationNot mentioned