Bilingue Adjoint(e) Administratif(ve)/de Co Paiement Bilingual Administration & Co Pay Assistant

Quebec City, QC, CA, Canada

Job Description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details


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Principales Fonctions Et Responsabilites:



Effectue des taches administratives generales telles que la gestion du courrier, la redaction et la maintenance de systemes de remplissage pour le programme. Au besoin, responsable de traiter les demandes de co-paiement pour les patients, les pharmacies et/ ou les medecins pour les programmes offrant une assistance de co-paiement ou des paiements de conciergerie. Assure la liaison avec les gestionnaires de programme pour s'assurer que les ICPs de co-paiement soient respectes. Assure la liaison avec d'ISI la comptabilite pour veiller a des delais de paiement appropries et des paiements exacts. Assure la liaison avec l'administrateur de paiement de tiers pour s'assurer de l'exactitude du traitement du paiement electronique. Etablit et maintient les fichiers de bureau, prend des rendez-vous et organise les salles de reunion, au besoin. Compile des informations provenant de diverses sources et utilise les informations pour des usages tels que la generation de rapports. Fait des audits et maintient divers rapports specifiques a son lieu d'affaires en detectant les erreurs, les incoherences ou contradictions; effectue des corrections, et informe le personnel concerne de toute modification. Met a jour et maintient les informations commerciales pertinentes via des fichiers informatiques ou departementaux. Aide dans divers projets planifies et non planifies survenant dans le departement a tout moment donne. Redige les correspondances et/ou presentations a etre envoyees aux contacts internes et externes. Responsable de la gestion de multiples projets pour de nombreux departements au sein d'un secteur d'activite ou dans plusieurs secteurs d'activite au besoin. Interagit frequemment avec les associes interdepartementaux et la gestion interdepartementale dans le but de resoudre les problemes de charge de travail. Maintient et favorise des relations de travail positives et professionnelles avec les associes et la gestion. Respecte toutes les politiques, procedures, regles de securite et reglements appropries. Responsable de signaler tous les evenements indesirables aux departements concernes. Effectue les taches connexes assignees.

Primary Duties and Responsibilities:



Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program. Liaise with 3rd party payment administrator to ensure accurate electronic payment processing. Compiles information from various sources and utilizes the information for uses such as generating reports. Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies; makes corrections and notifies appropriate personnel of any modifications. Updates and maintains pertinent business information via computer or department files. Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time. Drafts and types correspondence and/or presentations to be sent to internal and external contacts. Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required. Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues. Maintains and promotes positive and professional working relationships with associates and management. Complies with all appropriate policies, procedures, safety rules and regulations. Responsible to report all Adverse Events to the assigned units/departments Performs related duties as assigned.

Experience Et Niveau D'Education Requis:



Education postsecondaire dans un domaine connexe 3-5 ans d'experience dans un role administratif dans un cadre pharmaceutique Connaissance approfondie de la suite d'applications Microsoft Office est essentielle. Precision eprouvee lors du traitement de grandes quantites de donnees; Candidat(e) doit avoir de solides competences en communication et en relations interpersonnelles; Capacite a travailler de facon autonome et dans un environnement d'equipe; Adaptabilite au changement et a acquerir de nouvelles competences selon les besoins; et Bilinguisme, francais/anglais est requis

Le candidat retenu pourrait avoir des contacts quotidiens avec des clients, des patients ou des pairs unilingues anglophones d'equipes interfonctionnelles.

Experience and Educational Requirements:



Post-secondary education in a related field 3-5 years' experience in an administrative role in a pharmaceutical setting In-depth knowledge of the Microsoft Office Suite of applications is essential Proven accuracy when processes large amounts of data; Candidate must have strong communication and interpersonal skills; Ability to work independently and in a team environment; Adaptability to change and to learn new skills as required; and Bilingualism, French/English is required

The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.

Competences, Connaissances Et Aptitudes Requises:



Aptitude a communiquer efficacement a l'oral et par ecrit Entregent Competences analytiques et mathematiques solides Solides competences organisationnelles; souci du detail Capacite de resoudre les problemes rapidement et efficacement Capacite a representer une image positive et professionnelle Bonne connaissance de Microsoft Word, Excel, Power Point et Outlook Aptitude a la mise en oeuvre de processus resultant en des pratiques d'audit satisfaisants Capacite a respecter systematiquement les echeances Excellente competences en resolution de problemes; capacite a resoudre les problemes avec efficacite et efficience Solide sens des affaires et sens financier

Minimum Skills, Knowledge and Ability Requirements:



Ability to communicate effectively both orally and in writing Strong interpersonal skills Strong analytical and mathematical skills Strong organizational skills; attention to detail Ability to resolve issues quickly and efficiently Ability to represent a positive and professional image Strong knowledge of Microsoft Word, Excel, Power Point and Outlook Ability to implement processes resulting in satisfactory audit practices Ability to consistently meet deadlines Excellent problem solving skills; ability to resolve issues effectively and efficiently Strong business and financial acumen

#LI-FA1

What Cencora offers


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We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.


Full time
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Equal Employment Opportunity


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Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.


The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.


Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy


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AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Salary Range

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$42,200 CAD - 65,010

Affiliated Companies:


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Affiliated Companies: Innomar Strategies

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Job Detail

  • Job Id
    JD2726101
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Quebec City, QC, CA, Canada
  • Education
    Not mentioned