Job Description

Position Title: Bilingual Test-Centre Administrative Assistant (French & English)

Location: Toronto, Ontario, Canada

Overview

We are looking for a highly motivated, dynamic and dedicated professional to join our Language team to provide administrative support to the overall running of our test centre in Toronto. The Candidate must be fluent in English & French.

The

Bilingual Test-Centre Administrative Assistant

provides logistical and administrative support to the Centre Supervisor in ensuring that the centre operates in strict compliance with testing standards and procedures.

Responsibilities:

Develop a full and thorough understanding of the test venue processes as detailed by our testing partners manuals. Ensure that the test venue is run to audit requirements. Assist the Centre Supervisor market GB Language Centre website Assist the marketing and recruitment officers will recruiting students Provide marketing support on our social media platforms Oversee full test day events. Ensure test days run smoothly, efficiently and are customer-focused. Ensure all secure materials are managed to audit standards. Respond to candidate inquiries and communications. Register candidates and processing of candidate applications. Pre-test planning, test-day and post-test administration in accordance with operating policies and procedures Weekly, monthly, and on-request reporting Security, ordering, return, and destruction of test materials in accordance with operating policies and procedures. Maintaining accurate records of all test and staff materials. Investigate any client complaints and prepare evidence for investigations.

Qualifications:

Legal status to work in Canada Bachelor's degree or equivalent (preferred) Minimum 2-3 years of logistics, event management, or educational experience with demonstrated leadership and supervisory practice Excellent interpersonal skills and the ability to achieve high levels of customer service Demonstrable strong communication abilities (oral and written) Highly effective at planning and organizing, and managing multiple competing priorities Ability to maintain accurate and detailed records Able to work effectively under own initiative and at times under pressure Strong analytical and problem-solving skills Ability to respond promptly to procedure and policy information received and to ensure its effective communication at a local level Strong computer literacy skills

Skills and Attributes

Administrative experience

Able to multitask and meet deadlines

Exceptional communication skills

Ability to prioritize and ability to work under pressure meeting strict deadlines

Proficient with Microsoft Office

Collaborative and team player

Passion for client service

Exceptional organizational skills

Hours of Work and Responsibilities to consider:

Monday - Friday, 10:00 AM - 6:00 PM Saturday - Sunday, 9:00 AM - 7:00 PM Participation in staff meetings and professional development sessions.
Job Type: Full-time, Contract

Salary: $18 - 20 per hour

If you possess all of the above qualities, meet all the qualifications and want to join a high energy group of educators whose goal is to see students succeed, then please send your resume and cover letter to: admin@gblc.ca

We thank all applicants for your interest in GB Language Centre. However, only those selected for the interview process will be contacted.

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Work Location: In person