DescriptionTELUS Health Virtual Care is the leading Canadian virtual care platform; we are reimagining how healthcare can look differently - benefiting both patients and providers. TELUS Health Virtual Care connects more than 2 million Canadians across the country to our team of kind and knowledgeable primary care providers; through our user-friendly app, our team of Registered Nurses, Nurse Practitioners, and Physicians can help patients get new and refill prescriptions, obtain specialist and lab referrals, and have their health questions answered - 24/7, across the country, in French and English. In addition, our team of Mental Health Therapists provide one-on-one private sessions as well as providing disability management services.At the core of our mission is a passion to improve the health experience for patients and providers, leading to better health outcomes for everyone. We wake up every day with a single, simple question: how can we help more people? This question has united us more than ever during the COVID-19 pandemic, as we all rallied around this worthy cause.Like the clinical service we deliver, our team culture values kindness, compassion, collaboration, and critical thinking. We're a tight-knit, supportive team that is connected by our common mission to do good in the world and make a positive, impactful difference in Canadian healthcare.Our team and we\'ll accomplish togetherAs a Team Manager, Care Coordinator Lead, you will be leading the Care Coordinator team which works in tandem with our clinical team to complete administrative tasks and follow-ups to provide comprehensive patient care. As the team lead, you will be contributing to the daily tasks of the team.Reporting to the Director of Operations, the Care Coordinator Team Lead will work closely with our clinical team of RNs, RPNs, MDs and NPs to provide optimal patient-centered care. Working with multiple stakeholders, you\'ll be presented with a fast-paced environment requiring constant organization while maintaining close attention to detail.What you\'ll do
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