Job Description

It's fun to work at a company where people truly believe in what they are doing!:Job SummaryEpiq Project Managers oversee and contribute to project execution for Remediation and/or Class Action administration work. Project Managers are the face of Epiq operations to our clients. Internally, they coordinate with our sales representatives, data analysts, web developers, call center supervisors/managers, disbursement specialists, claims analysts, and a host of other personnel to ensure project deliverables are met. The position requires considerable judgment and latitude in performing job duties, with minimal to moderate direct supervision. The Project Manager determines key milestones, deliverables, dependencies, and timelines, as well evaluates and mitigates issues, risks, capacity and budget needs and monitors and reports on overall project progress.This position will oversee one or more Project Coordinators in the Client Services department, and potentially oversee one or more, Supervisors, and/or Project Specialists.Job Responsibilities

• Project Execution & Resource Management Continually monitor, evaluate, and guide project staff to meet project deliverables on time, within budget, and to the highest quality standards. Effectively delegate tasks and duties to the project team, and ensure assignments are completed on time and within scope. Must also possess the ability to complete tasks related to projects as needed.
• Staff Development Consistently apply performance standards and training to develop staff and build a high performing team of industry experts, passionate people managers, critical thinkers, dedicated client advisors, and strong problem solvers. Provide coaching and guidance to the team members about every aspect of the project so that the team members can understand their tasks fully and act on them efficiently. Identify key strengths and abilities in direct reports and create plans for professional development. Provide timely feedback for corrective action.
• Project Financial Requirements Provide timely and accurate budget/estimate review and management; monthly revenue forecasting and monthly invoice review. Ensure that projects are within scope and manage client communication when necessary.
• Process Improvements PMs should consistently be looking for ways to improve Epiqs processes and procedures to deliver services more profitably to our clients while enhancing efficiency with our internal partners.
• Economic Objectives PMs are expected to meet billable goals and ensure that similar targets are met for their direct reports.
• Training In partnership with our Training Team, develop training curriculum and facilitate training classes as needed.
• Workforce Management Ensure the team is adequately staffed by creating schedules, monitoring forecasted work, and ensuring adherence to schedules. Reviewing and approving time off requests and daily time entries ensuring accuracy. Analyzing work produced compared to time billed to ensure it aligns with expectations.

Job Requirements

• Extensive project management and client experience is required.
• Bilingualism, French and English fluency.
• Strong technical orientation, excellent computer skills, exceptional planning and organizational skills, critical thinking and a keen attention to detail are all required.
• A combination of practical and intellectual skills including but not limited to: the ability to rapidly shift and adapt to different tasks that vary between complex analyses, hands-on projects, project management and team management; proactive project planning with an eye for necessary trade offs contingency planning; successfully manage multiple and shifting priorities; delegation to team members to ensure work is delivered on time, within scope and meets quality standards.
• Outstanding written and verbal communication skills are required. Ability to clearly articulate complex project details to both clients and internal partners.
• Candidates with a certain level of comprehension of medical, legal and financial documentation will be strongly preferred.
• A Bachelors degree in management or other relevant industry experience is preferred.
• A Juris Doctorate (JD) or Masters of Business Administration (MBA) or similar advanced degree is preferred.
• Due to data protection standards, it is necessary for all work to be carried out within Canada.

Rxc3xa9sumxc3xa9 du posteLes chefs de projet d'Epiq supervisent et contribuent xc3xa0 l'exxc3xa9cution des projets d'assainissement et/ou d'administration des recours collectifs. Les chefs de projet sont le visage des opxc3xa9rations d'Epiq pour nos clients. En interne, ils assurent la coordination avec nos reprxc3xa9sentants commerciaux, nos analystes de donnxc3xa9es, nos dxc3xa9veloppeurs web, nos superviseurs/gestionnaires de centres d'appels, nos spxc3xa9cialistes des dxc3xa9caissements, nos analystes des rxc3xa9clamations et une multitude d'autres membres du personnel afin de garantir le respect des xc3xa9chxc3xa9ances du projet. Le poste requiert beaucoup de discernement et de latitude dans l'exxc3xa9cution des txc3xa2ches, avec une supervision directe minimale xc3xa0 modxc3xa9rxc3xa9e. Le chef de projet dxc3xa9termine les xc3xa9tapes clxc3xa9s, les produits xc3xa0 livrer, les dxc3xa9pendances et les dxc3xa9lais, xc3xa9value et attxc3xa9nue les problxc3xa8mes, les risques, les besoins en termes de capacitxc3xa9 et de budget, et surveille et rend compte de l'avancement global du projet.Le titulaire de ce poste supervisera un ou plusieurs coordinateurs de projet au sein du dxc3xa9partement des services xc3xa0 la clientxc3xa8le, et xc3xa9ventuellement un ou plusieurs superviseurs et/ou spxc3xa9cialistes de projet.Responsabilitxc3xa9s du posteExxc3xa9cution du projet et gestion des ressources - Contrxc3xb4ler, xc3xa9valuer et guider en permanence le personnel du projet afin qu'il respecte les dxc3xa9lais, le budget et les normes de qualitxc3xa9 les plus strictes. Dxc3xa9lxc3xa9guer efficacement les txc3xa2ches et les fonctions xc3xa0 l'xc3xa9quipe de projet et veiller xc3xa0 ce que les missions soient achevxc3xa9es dans les dxc3xa9lais et dans les limites du champ d'application. Il doit xc3xa9galement xc3xaatre en mesure d'accomplir des txc3xa2ches lixc3xa9es aux projets, le cas xc3xa9chxc3xa9ant.Dxc3xa9veloppement du personnel - Appliquer systxc3xa9matiquement les normes de performance et la formation pour dxc3xa9velopper le personnel et constituer une xc3xa9quipe performante d'experts du secteur, de gestionnaires passionnxc3xa9s, de penseurs critiques, de conseillers dxc3xa9vouxc3xa9s xc3xa0 la clientxc3xa8le et de personnes capables de rxc3xa9soudre les problxc3xa8mes. Fournir un encadrement et des conseils aux membres de l'xc3xa9quipe sur tous les aspects du projet afin qu'ils comprennent parfaitement leurs txc3xa2ches et les exxc3xa9cutent efficacement. Identifier les points forts et les aptitudes des collaborateurs directs et xc3xa9laborer des plans de dxc3xa9veloppement professionnel. Fournir un retour d'information en temps utile pour prendre des mesures correctives.Exigences financixc3xa8res du projet - Examiner et gxc3xa9rer le budget/les estimations de manixc3xa8re opportune et prxc3xa9cise ; xc3xa9tablir des prxc3xa9visions de recettes mensuelles et examiner les factures mensuelles. Veiller xc3xa0 ce que les projets respectent leur portxc3xa9e et gxc3xa9rer la communication avec les clients si nxc3xa9cessaire.Amxc3xa9lioration des processus - Les gestionnaires de projet doivent constamment chercher des moyens d'amxc3xa9liorer les processus et les procxc3xa9dures d'Epiq afin de fournir des services plus rentables xc3xa0 nos clients tout en amxc3xa9liorant l'efficacitxc3xa9 de nos partenaires internes.Objectifs xc3xa9conomiques - Les GP doivent atteindre les objectifs de facturation et veiller xc3xa0 ce que leurs subordonnxc3xa9s directs atteignent des objectifs similaires.Formation - En partenariat avec notre xc3xa9quipe de formation, xc3xa9laborer un programme de formation et animer des cours de formation selon les besoins.Gestion des effectifs - Veiller xc3xa0 ce que l'xc3xa9quipe soit correctement dotxc3xa9e en personnel en xc3xa9tablissant des calendriers, en surveillant les prxc3xa9visions de travail et en veillant au respect des calendriers. Examiner et approuver les demandes de congxc3xa9s et les entrxc3xa9es de temps quotidiennes en veillant xc3xa0 leur exactitude. Analyser le travail produit par rapport au temps facturxc3xa9 pour s'assurer qu'il correspond aux attentes.Exigences du posteUne grande expxc3xa9rience de la gestion de projets et de la clientxc3xa8le est requise.Bilinguisme, maxc3xaetrise du franxc3xa7ais et de l'anglais.Une forte orientation technique, d'excellentes compxc3xa9tences informatiques, un sens exceptionnel de la planification et de l'organisation, un esprit critique et un grand souci du dxc3xa9tail sont nxc3xa9cessaires.Une combinaison de compxc3xa9tences pratiques et intellectuelles comprenant, sans s'y limiter : la capacitxc3xa9 xc3xa0 changer et xc3xa0 s'adapter rapidement xc3xa0 diffxc3xa9rentes txc3xa2ches qui varient entre des analyses complexes, des projets pratiques, la gestion de projets et la gestion d'xc3xa9quipes ; la planification proactive de projets en tenant compte des compromis nxc3xa9cessaires et des plans d'urgence ; la gestion rxc3xa9ussie de prioritxc3xa9s multiples et changeantes ; la dxc3xa9lxc3xa9gation aux membres de l'xc3xa9quipe pour s'assurer que le travail est livrxc3xa9 xc3xa0 temps, dans les limites du champ d'application et qu'il respecte les normes de qualitxc3xa9.Des compxc3xa9tences exceptionnelles en matixc3xa8re de communication xc3xa9crite et orale sont requises. Capacitxc3xa9 xc3xa0 exposer clairement les dxc3xa9tails d'un projet complexe xc3xa0 la fois aux clients et aux partenaires internes.Les candidats ayant un certain niveau de comprxc3xa9hension de la documentation mxc3xa9dicale, juridique et financixc3xa8re seront fortement privilxc3xa9gixc3xa9s.Une licence en gestion ou une autre expxc3xa9rience pertinente dans le secteur est prxc3xa9fxc3xa9rable.Un doctorat en droit (JD) ou une maxc3xaetrise en administration des affaires (MBA) ou un diplxc3xb4me supxc3xa9rieur similaire est prxc3xa9fxc3xa9rable.En raison des normes de protection des donnxc3xa9es, il est nxc3xa9cessaire que tout le travail soit effectuxc3xa9 au Canada. #LI-Canada #LI-RC1If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!It is Epiqs policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individuals race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiqs policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.