Job Description

Position Overview

The Bilingual Quality Control Specialist supports Learning Services by performing detailed testing and review of instructional materials to ensure accuracy, compliance, and consistency. Working on an as-and-when required basis, the resource will verify eLearning and instructor-led training (ILT) deliverables in English and French to confirm alignment with client-approved standards, guidelines, and project requirements.



Location


Remote, CAN
Job Type


Part Time

Responsibilities

Test eLearning and ILT programs to verify compliance with client-approved pre-projects, instructional standards, guidelines, precisions, and scenarios. Test eLearning for interactivity, functionality, and programming errors. Verify grammatical and spelling accuracy in English and French (or both languages, as required). Ensure consistency of learning products in presentation and style, including colors, fonts, formats, architecture, navigation strategy, modularization, and consistency between the English and French versions (if applicable). Ensure compliance with guidelines, conventions, taxonomies, and best practices for metadata usage. Review eLearning for alignment with the approved Storyboard and Prototype. Review for alignment between English and French versions. For French learning products, validate alignment to client-provided French translations. Conduct regression reviews to confirm all internal and client comments have been implemented accurately. Verify compliance with SCORM in an approved LMS/LCMS test medium. Test eLearning programs to ensure full functionality in the client's LMS/LCMS environment. Record and report results of all QA interventions, making them available to the technical authority.

Qualifications

Bilingual proficiency (English and French), with strong written and verbal communication skills in both languages. Experience testing and validating eLearning and ILT products. Familiarity with SCORM standards and Learning Management Systems (LMS/LCMS). Strong attention to detail and ability to identify and document errors or inconsistencies. Knowledge of instructional design standards, accessibility, and metadata best practices considered an asset. Ability to work independently and on an as-needed basis to meet project timelines. Must have experience working with paper-based products (Storyboards, Leader's Guides, Participant Workbooks, Audio Scripts etc) and digital products (eLearning, Videos, Interactive PDFs). Expertise in MS Office suite of products. Previous experience as a Technical Writer considered an asset.

Additional Requirements

Must be a Canadian citizen. Must be comfortable working in Eastern Time Zone hours.

Due to the high volume of applications, only those selected for further consideration will be contacted.