Job Description

Overview:Network Operations Analyst will be part of the Network Operations team and their primary objective will be to ensure proper functioning of managed networks, which shall include maintenance, monitoring, management and troubleshooting issues. They will be able to communicate effectively with customers and offer remote support. They will be skilled and experienced in Firewalls, IP Routing/Switching, WAN and Wireless technologies.The successful candidate will have excellent troubleshooting skills and be able to work well within a team and independently. They shall be working remote full-time and must be residing within Canada. Responsibilities:

• Provide Tier II support for networking issues by working on tickets and resolving them quickly.

• Perform regular analysis of network connectivity through the LAN/WAN infrastructure.

• Manage, monitor and troubleshoot network devices for clients.

• Configuration and management of networking tools.

• Analyze network management data and compile reports as necessary.

• Provide technical support in Routing/Switching, Firewall, VOIP and Load-balancing technologies.

• Provide expert technical assistance to clients and our Service Desk.

• Provide suggestions and recommendations to clients.

• Work with ISPs and other vendors to troubleshoot issues.

• Work on-call on a rotational basis and conduct maintenance activities outside office hours occasionally Qualifications:

2 + years working in core networking technologies like routing and switching.Bilingual French and English is REQUIREDHands on experience working and troubleshooting in a production network.CCNA is required (Routing & Switching)CCNP Enterprise is a plus.A thorough understanding of enterprise routing and switching solutions (VRFs, OSPF, EIGRP, BGP, VLANs, STP, VPC, etc.)A thorough understanding of firewalls and wireless technologies. Experience in Fortinet, Cisco & Meraki firewalls is a plus.A thorough understanding of VPN technologies (e.g DMVPN, IPSEC-VPN,SSL VPN etc.)Knowledge in Load-balancers and VOIP technologies is a plusKnowledge in scripting or programing is a plus.Understanding of SNMP technology and familiar with network monitoring.Skilled and well versed in Microsoft Office Suite and Visio#ITW About Us:About Konica Minolta CanadaKonica Minolta\xe2\x80\x99s journey started 150 years ago, with a vision to see and do things differently. We innovate for the good of society and the world. The same purpose that kept us moving then, keeps us moving now. Konica Minolta Business Solutions (Canada) Ltd. is reshaping and revolutionizing the workplace to achieve true connectivity through the portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. Through its ongoing work, the company is fortunate to be continuously recognized for its products and services. This includes, but is not limited to being included on CRN\xe2\x80\x99s MSP 500 list numerous times; named a finalist in the IT Software Category by The World Technology Awards; recognized as the by Brand Keys and presented with Keypoint Intelligence\xe2\x80\x99s BLI 2021 A3 Line of The Year and BLI 2021-2023 Most Colour Consistent A3 Brand Awards for its .also continues to be a key driver for the company. As such, Konica Minolta Inc. has spent six years on the Global 100 Most Sustainable Corporations in the World . For more information, please visit and follow its accounts on , , , , and !Au sujet de Konica Minolta CanadaKonica Minolta a entam\xc3\xa9 son parcours il y a 150 ans, avec la volont\xc3\xa9 de voir et de faire les choses autrement. Elle innove pour le bien de la soci\xc3\xa9t\xc3\xa9 et du monde entier. Et c\xe2\x80\x99est toujours cet objectif qui l\xe2\x80\x99anime, hier et aujourd\xe2\x80\x99hui. Solutions d\xe2\x80\x99affaires Konica Minolta (Canada) Lt\xc3\xa9e transforme et r\xc3\xa9volutionne les bureaux pour cr\xc3\xa9er une v\xc3\xa9ritable connectivit\xc3\xa9 gr\xc3\xa2ce aux solutions pour un . Parmi ses technologies d\xe2\x80\x99affaires, on retrouve des services de TI, la gestion intelligente de l\xe2\x80\x99information, des solutions de s\xc3\xa9curit\xc3\xa9 vid\xc3\xa9o et des services d\xe2\x80\x99impression g\xc3\xa9r\xc3\xa9s ainsi que des technologies de bureau et des solutions d\xe2\x80\x99impression industrielle et commerciale. Par ses efforts soutenus, l\xe2\x80\x99entreprise a la chance d\xe2\x80\x99\xc3\xaatre continuellement reconnue pour la qualit\xc3\xa9 de ses produits et services. Par exemple, elle a figur\xc3\xa9 de nombreuses fois au palmar\xc3\xa8s CRN des 500 fournisseurs de services g\xc3\xa9r\xc3\xa9s; a \xc3\xa9t\xc3\xa9 finaliste dans la cat\xc3\xa9gorie des logiciels de TI aux World Technology Awards; a \xc3\xa9t\xc3\xa9 reconnue par Brand Keys comme la ; et a re\xc3\xa7u les prix BLI \xc2\xab A3 Line of the Year \xc2\xbb 2021 et \xc2\xab Most Colour Consistent A3 Brand \xc2\xbb 2021-2023 de Keypoint Intelligence pour sa gammeLa reste un moteur important de l\xe2\x80\x99entreprise. C\xe2\x80\x99est pourquoi Konica Minolta Inc. figure pour une sixi\xc3\xa8me ann\xc3\xa9e au des 100 soci\xc3\xa9t\xc3\xa9s les plus durables au monde. Pour en savoir plus, rendez-vous sur le et suivez l\xe2\x80\x99entreprise sur , , , , et ! EOE Statement:Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.Solutions d\xe2\x80\x99affaires Konica Minolta (Canada) Lt\xc3\xa9e. est un employeur d\'opportunit\xc3\xa9 \xc3\xa9gale.

Konica Minolta Business Solutions (Canada) Ltd.