Job Description

Bilingual (Chinese) CSR required.

: Ready to Shine?

At Voysus, we're all about helping you level up your communication, sales, and customer service skills to launch your career and take it all the way to your dream job. So if you're a chatterbox with energy to spare, a people person with a big personality, and love being part of a team, keep reading - this gig is totally for you!

Company Overview

For the last 12 years, we have been partnering with great brands to deliver an enhanced Customer Experience in the Contact Center environment.

At Voysus, you will gain the opportunity to earn, learn, and further develop your Customer Service skills while having fun in the process.

What to Expect

A team oriented, family environment where you can continuously learn, develop and enhance your skills Continuous communication - our employee's feedback is vital to our success Initial and ongoing Paid Training to further develop your skills from motivating and experienced Customer Service leaders Opportunity for growth and advancement - every one of our Management Team Members started off on the phones! Competitive hourly pay rates plus commissions, bonuses, incentives and amazing prizes! No limitations or caps on bonuses/commission! Fun events, themed parties, corporate events Full Time Shifts Shifts available between 8:00 am to 8:00 pm Monday to Friday Weekend Shifts available upon client requirement

Receiving incoming customer service calls from existing customers Handling inquiries, answering questions and updating records accordingly Build sustainable relationships and engage customers by taking the extra mile Seize opportunities to up sell services when they arise (minimal up selling involved)

Qualifications

Bilingual proficiency in Mandarin and English. Cantonese fluency would be an asset Strong customer service skills with a focus on phone etiquette Excellent communication abilities, both verbal and written Familiarity with customer service processes and techniques Requires a 1-year commitment

Job Types:

Full-time, Permanent

Additional Pay:

Commission pay

Benefits:

Casual dress code Free parking

How to Apply:

Send an email with your resume to

hr@voysus.com.

So, if you're ready to start your journey with Voysus and grow those skills that will launch you toward your dream job, apply today!

Job Type: Full-time

Pay: $19.00 per hour

Additional pay:

Bonus pay Commission pay
Schedule:

8 hour shift
Language:

Mandarin and English (required)
Work Location: In person