Job Description

Job Details:

• POSITION: French LTR Brokerage Clerical July 28th, 2022
• REPORTS TO: Customs Brokerage Supervisor
• LOCATION: 18 Parkshore Dr., Brampton
• SCHEDULE: Monday – Friday 8:00am – 4:00pm
• Rate of Pay: As per Collective Agreement

OVERALL PURPOSE:
This position will assume responsibility for administrative functions within the Brokerage Customer Support Group, related to customs clearance. They must ensure customs compliance of DHL customer importations while expediting clearance, making DHL Express “First Choice” for current and future international, customs clearance needs. This position will be required to interact with internal and external customers.
DUTIES AND RESPONSIBILITIES:

• Reviewing shipping documents and paperwork for correct Importer of Record and contact IOR for broker info or POA
• Review shipping documents and paperwork to ensure necessary information is present for rating and submission to CBSA
• Obtain any other relevant documents from shippers/receivers necessary for customs clearance
• Contact customers for outside broker info
• Assign shipments in CAIA to outside brokers (BTO)
• Telephone/email/platform interactions with all internal/external customers
• Other related duties when required by Supervisors

Do you have what it takes?

• Proficient MS Office, computers and phone system
• Concise written and oral communication skills in English and French
• Initiative to follow up and ensure a high standard of organization and productivity
• Ability to identify issues, problem solve, and suggest/apply solutions
• General understanding of importing into Canada
• Demonstrates open communication and the ability to maintain professionalism at all times
• Works collaboratively with internal teams and customs
• Supports change and innovation within organization
• Proven planning, organizational, and time management skills
• Adaptive to changing customer demands and sense of urgency
• Motivated to learn and take on new challenges and opportunities.

About DHL Express:

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.