Job Description

A titre de

conseiller en assurance autorise

bilingue

, vous aurez pour tache de vendre de l'assurance soins medicaux et soins dentaires et de l'assurance vie. Vous repondrez a des appels de vente entrants, ferez des appels de vente sortants et assurerez des interactions en ligne efficaces et professionnelles avec des clients ayant manifeste le desir de discuter de nos produits.

Nous avons des clients qui attendent de parler avec vous; nous trouvons des clients potentiels pour vous.

Il s'agit d'une chance exceptionnelle pour les vendeurs motives, qui souhaitent prendre en main leur remuneration potentielle.

Ce que vous ferez

Repondre a des appels de vente entrants de nouveaux clients desirant souscrire une assurance soins medicaux et soins dentaires et une assurance vie. Faire des appels de vente sortants a des clients ayant manifeste le desir de discuter de nos options. Donner des conseils, decouvrir les besoins des clients et offrir des solutions pour y repondre. Etablir des rapports avec les clients dans le cadre de services professionnels personnalises afin de developper votre propre bassin de clients potentiels. Atteindre les cibles de vente, de qualite et de conformite etablies, et ce, sur une base mensuelle, trimestrielle et annuelle. Consigner avec precision les analyses de besoins et d'autres renseignements sur les clients dans un systeme en ligne. Soutenir diverses campagnes de marketing et campagnes organisees par les promoteurs. Repondre aux clients au moyen du clavardage en ligne et d'autres canaux numeriques. Etre le porte-parole des clients en transmettant leurs commentaires a l'equipe elargie et en soulevant les suggestions, questions ou commentaires sur la facon dont nous pouvons nous ameliorer.

Quelles qualites cherchons-nous?

Personnes parfaitement bilingues en anglais et en francais. Des personnes energiques qui excellent dans les communications tant verbales qu'ecrites et qui ont une grande aptitude pour l'ecoute active. Des personnes motivees par les cibles de vente et qui souhaitent prendre en main leur remuneration totale potentielle. Des personnes branchees sur le client et qui s'epanouissent au sein d'equipes solides. Vous avez une capacite demontree de persuader et de negocier, aussi bien par telephone que par clavardage, a l'aide d'une approche fondee sur la consultation. Vous demontrez un grand souci du detail lorsque vous recueillez des renseignements sur le client, effectuez une analyse approfondie des besoins, offrez des solutions personnalisees et reperez et concluez les occasions de ventes. Vous avez des aptitudes eprouvees pour la resolution de problemes et la capacite de communiquer avec un large eventail de clients pour faire en sorte qu'une solution efficace soit trouvee. Vous etes a l'aise d'utiliser simultanement plusieurs programmes et ecrans pendant que vous parlez avec des clients. Vous etes egalement capable d'apprendre a utiliser des systemes internes et maitrisez MS Outlook, Salesforce et d'autres systemes en ligne. Les qualites qui suivent sont souhaitables : + Experience de la vente par telephone
+ Experience dans le domaine de l'assurance maladie et de l'assurance vie
+ Diplome d'etudes postsecondaires; toutefois, les experiences de travail equivalentes sont serieusement considerees
+ Connaissance de Salesforce ou d'autres outils de gestion des relations avec les clients
Souplesse

-

nous sommes ouverts du lundi au vendredi de 8 h a 20 h (HE) et le samedi de 10 h a 17 h (HE)
Il s'agit d'une occasion unique pour des vendeurs motives qui detiennent deja un permis d'assurance vie (PQPAV) valide ou qui sont disposes a l'obtenir. Manuvie couvrira le cout du cours PQPAV harmonise offert par un fournisseur d'education agree, ainsi que les frais d'examen et de permis.

Ce que nous offrons

Un ensemble de remuneration concurrentiel comprenant un salaire de base et une prime de rendement mensuelle pour accroitre votre potentiel de remuneration Un programme d'avantages sociaux complets comprenant une assurance collective des le premier jour de travail, des conges payes, un regime collectif d'epargne-retraite a cotisation de contrepartie et une participation future a notre Programme international d'actionnariat Un programme de formation specialise de quatre semaines afin que vous soyez fin pret a vous joindre a notre equipe Ventes Un milieu de travail collaboratif qui favorise une competition amicale Un encadrement et un soutien continus de la part de votre superieur immediat, de vos devoues collegues et d'autres membres de notre service

Nos valeurs a Manuvie

Prendre la situation en main - Nous nous sentons capables de prendre des decisions et d'agir pour realiser notre mission. Rever grand - Tout est possible. Nous pouvons toujours trouver une meilleure facon de faire les choses. Faire preuve d'humanite - Nous creons un milieu de travail stimulant, positif et favorisant la diversite. Faire les choses ensemble - Nous avons une equipe formidable. Faire mieux, ensemble Se brancher sur le client - Nous prevoyons ses besoins et faisons tout notre possible pour les satisfaire. Faire ce qui est bien - Nous agissons avec integrite et faisons ce que nous disons.

#LI-Remote


#M-CA-IN-CM


As a

Bilingual

Licensed

Insurance Advisor

, you are responsible for selling Health & Dental, Travel, and Life Insurance. You will be handling inbound sales calls, making outbound calls, and handling online interactions with clients who have expressed interest in discussing our products in a professional, effective manner.


We have customers waiting to speak with you, we generate the leads.

This is a unique opportunity for motivated salespeople who already hold a valid LLQP license, or who have the right skills to obtain this requirement before your start date. Manulife will cover the cost of an accredited education provider for the Harmonized LLQP course, as well as the exam and licensing fees .

What will you be doing?

Handling inbound calls from new clients interested in Health & Dental, Travel, and Life Insurance Making outbound calls to clients who have shown interest in discussing our options. Assisting clients through online chats, and other digital channels Providing advice, discovering client needs, and offering solutions to meet those needs Accurately recording needs analysis, and other client information through an online system Meeting sales, quality, and compliance measures on a monthly, quarterly, and annual basis Building rapport with clients through professional, personalized service to foster your own sales pipeline Supporting various marketing/sponsor campaigns Being the voice of the customer by sharing their feedback with the greater team, and raising any suggestions, concerns, or feedback on how we can improve

Who are we looking for?

Bilingual individuals, fluent in English & French High-energy individuals who are excellent communicators both verbally and written, and who have great active listening skills People that love to obsess about customers, and thrive in an environment where they are part of a strong team People who are motivated by sales targets, and who want to take control of their total earnings potential You can seamlessly progress between an open office environment, and working from home You demonstrate the ability to persuade and negotiate using a consultative sales approach over the phone or through online chat You show strong attention to detail when gathering client information, conducting a thorough needs' analysis, offering personalized solutions, identifying sales opportunities, and closing the sale You have proven problem-solving skills, and the ability to communicate with a wide variety of clients to ensure an effective solution is reached You are comfortable navigating multiple programs/screens at the same time while working with clients. This includes an ability to learn internal systems along with a proficiency in MS Outlook, Salesforce, and other web-based systems The following would be assets for you to have: + Telephone sales or call centre experience
+ Insurance experience dealing with Accident & Sickness, and Life Insurance
+ Post-secondary degree: however, equivalent business experience is strongly considered
+ Familiarity with Salesforce, or other CRM tool
Flexibility

-

we are open between the hours of 8:00 am - 8:00 pm EST, Monday to Friday and 10am-5pm EST on Saturdays

What can we offer you?

A competitive compensation package including a base salary, and a monthly performance incentive to accelerate your earnings potential A comprehensive benefits package, including Group Benefits from day one, paid vacation, and a group RSP matching plan, and future enrollment in our Global Share Ownership Plan A dedicated 4-week training program designed to have you ready to join our sales team A collaborative working environment which fosters friendly competition Ongoing coaching and support from your direct leader, dedicated peers, and other members of our department

Our Values at Manulife

Own it - We feel empowered making decisions and take action to deliver our mission Think big - Anything is possible. We can always find a better way Share your humanity - We build a supportive, diverse and thriving workplace Get it done together - We're surrounded by an amazing team. Do it better by working together Obsess about customers - We predict their needs and do everything in our power to satisfy them Do the right thing - We act with integrity and do what we say

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.


It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Working Arrangement

Hybrid

Salary & Benefits

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact recruitment@manulife.com for additional information.


Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.