Job Description

Bilingual Lead Generation Representative - Remote- New Brunswick

• Do you enjoy prospecting?
• Does stimulating new business from existing customers excite you?
• Are you good at building relationships with new customers and uncovering business needs?
• Can you nurture qualified sales leads?

As the Bilingual Lead Generation Representative, you will be supporting our outside sales representatives by developing, qualifying leads and booking appointments. Your persuasive abilities and creative methods will uncover potential new customers by gathering data, identifying future sales opportunities and confirming interest with existing clients.

We are excited to offer a new and adaptive way of working that provides flexibility in the workforce while maintaining operational readiness! By blending remote and in-office work, we are able to take advantage of the independence and flexibility that comes with working from home, and the collaboration, teamwork and sense of belonging that comes from working together face-to-face. Our Work-style Program offers the best of both situations: structure and sociability with independence and flexibility.

Key Responsibilities:

• Maintain contact with existing client base by supporting relationships and developing sales opportunities via calls and/or email.
• Pro-actively contact all prospects and identify qualified leads; acquire information regarding clients’ needs and satisfaction, lead nurturing, and customer info regarding expired equipment/buy-out requests.
• Screen inbound leads using Marketing Automation software from sources such as website and landing page forms (Canon.ca), and direct phone calls.
• Qualify leads and set up appointments for appropriate Outside Sales Representatives and follow-up on actions with sales and service.
• Manage prospect lists and generate quality leads by scheduling product demonstrations and invitations to special events.
• Update CRM (Salesforce) customer data and record information from new leads and prospects.
• Achieve monthly quotas for closed business and Sales Qualified Leads in Salesforce.

To Succeed, You Will Need:

• Experience in High-volume calling, appointment setting, lead generation, and nurturing customer success.
• Excellent communication skills, including the ability to craft exciting emails that pique prospect interest and result in new business.
• A high level of professionalism to understand customer issues and identify an appropriate resolution or response.
• Strong project and process management skills to develop and continuously improve call scripts and take customer notes.
• CRM and technical skills to enter data notes and lookup client information in Salesforce or other databases
• Ability to manage calls and email efficiently.

Why Join?
COVID-19 SAFETY PRECAUTIONS:

• Canon is committed to the health and safety of our employees, customers and communities.
• By monitoring public health conditions and following local COVID-19 guidelines, we are taking necessary precautions and putting the safety of our employees and candidates first. A critical component of our workplace safety program includes our COVID-19 vaccination policy. Employees are required to be fully vaccinated and must provide Canon with proof of vaccination. Canon will provide reasonable accommodation if the successful candidate cannot be vaccinated due to grounds protected by human rights legislation in their province of employment.

REMOTE WORK:

• This position offers a Virtual work schedule. You will be 100% remote and not required to report to the office unless there is a specific business need (work schedules and office reporting requirements may change from time to time based on business needs).
• When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration too.

BENEFITS:

• Comprehensive health coverage plan that includes medical, dental, and vision.
• Life insurance, disability, and wellness programs.
• Vacation, Paid Personal Time, and Sick days.
• Matching RRSP contribution & Profit Sharing Program.
• Tuition Assistance Program for professional continuing education.
• Discounts on Canon products, retailers, memberships, and more!

EMPLOYEE PERKS:

• Employee referral program
• Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
• Community involvement