For over 90 years, Ideal Roofing has been a leading manufacturer of premium metal roofing and siding, steel building products, steel deck, steel roofing shingles, steel roof tiles, flashing and metal siding for virtually any type of building. Whether it is; agricultural, commercial, industrial, institutional or even residential.
As an Inside Sales Representative, reporting to the Sales Supervisor, you will play a key role in supporting our Outside Sales Representatives, nurturing leads, and closing sales. You will be responsible for generating and qualifying leads, managing customer inquiries, and driving sales growth through both proactive and reactive approaches. The ideal candidate will have excellent communication skills, a customer-focused mindset, and the ability to work closely with the sales team to meet and exceed sales targets.
If you have any of the followings this job may be meant for you!!
An integral part of this position is the ability to maintain Ideal Roofing's long-established reputation for customer service excellence through these primary responsibilities:
Process customer requests for quotes and submit them in a timely manner
Answer product questions, calculate and provide quotes, and research product information to close new sales and meet customer order requirements
Communicate any delays or delivery issues and make suggestions for alternative options if necessary
Resolve customer service issues and complaints
Develop and maintain strong customer relationships
Recommend materials and accessories
Supporting our Outside Sales Team
Other related tasks
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