Job Description

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Scope of Position

The Bilingual Human Resources Generalist is responsible for a variety of support and administrative functions for the HR department as well as supporting the SVP, Human Resources and the Administration team as required.

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Key Responsibilities:

HR Support

First point of contact for HR to all French speaking employees on all HR needs Respond to staff inquiries Manage the French HRIS Assist employees with their self-management of our HRIS (Dayforce) database Support our HR Directors as required Provide research papers on HR trends and topics as needed Contributes to a variety of projects in support of the department's annual objectives Accurate information maintained in HRIS database and employee personnel files Accurate and up to date information maintained in benefit provider web portals

Pension & Benefits Support

Completes tasks related to new hires or request for changes in benefits Completes tasks related to termination of employment Requests DB pension calculations from the actuary Assists with coordinating employee information sessions related to pension and benefits Maintain the 'master vacation tracker' Assists with Service Award Program Assists with retiree benefits including responding to questions from retirees Assists with the leave of absence portfolio including the Time Away From Work module (Dayforce) Assists with Occupational Health and Safety Assists with annual pension/benefits tasks as required Filing of forms and other documentation (soft filing on the shared drive and hard files located in the office) Liaise with the various benefit providers regarding issues for problem resolution
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Qualifications

Post-secondary education in HR or related field Bilingual in French and English is required, speaking and writing Minimum of 5 years of experience in HR and 5 years of experience in the administration of Group Insurance Benefits & Pension Plans is required Good understanding of the functional areas of HR as relates to data management Working knowledge of Excel including ability to create and manipulate spreadsheets, basic formulas, v-lookup, etc. Working knowledge of Word including ability to import and manipulate charts, pictures, mail merge etc.
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Key Skills and Competencies

High attention to details Ability to work in a fast-paced environment with tight deadlines Ability to handle highly confidential information Ability to identify areas to improve efficiency Demonstrated ability to work collaboratively within a team environment Analytical skills with a keen interest in systems and processes Excellent communication skills, both written and verbal
IBC is proud to be an equal opportunity employer. Alongside a commitment to excellence, IBC is also committed to building a diverse working environment with hiring practices that encourage diversity in all its forms, including race, gender, sexual orientation, religion and ethnicity, among others.

IBC welcomes and encourages applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact Medina Kadija at MKadija@ibc.ca. IBC will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

Please be advised that only those applicants who are selected for interviews will be contacted.



Job Type
Full-time, Permanent
Location
Toronto, ON
Posting Date
Nov 21, 2025
Closing Date
Dec 5, 2025
Resume

IBC Human Resources Department

Medina Kadija

E-mail:

careers@ibc.ca