We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
What You'll Be Doing
You'll be joining CIBC's Inter-Branch Payment team. You will be accountable for providing professional and timely support by verifying and processing documentation received from internal stakeholders (e.g. Banking Centers) and ensuring documentation is accurate and complete according to policies and procedures for further processing. You will investigate requests to resolve processing errors and/or out of balance conditions through processing adjustments and settling accounts. You'll make sure client satisfaction and productivity standards are achieved and Service Level Agreements (SLA) are met or exceeded by following well-defined procedures and guidelines and escalating issues as appropriate.
This role requires fluent skills in French and English to serve our clients in the community.
At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote. Should be available between 9am -7pm.
Due to the nature of this role, a criminal record check will need to be completed at least annually for the purpose of enhanced screening.
How You'll Succeed
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.