Brandt Developments Ltd. is looking for a bilingual Facilities Dispatcher for our Regina, SK location. This position is responsible for dispatching internal facilities staff and third-party vendors to conduct repairs, perform maintenance and provide new equipment installations. Primarily responsible for customer support by responding to building or property related requests in a timely and efficient manner. Ensures jobs are completed on scope and on time.
Duties and Responsibilities
Utilize active listening skills to assess the urgency of requests that come in and respond accordingly.
Manage workorders for your assigned region working closely with the Facility Manager assigned.
Create and issue purchase orders, communicate between tenants and vendors as jobs progress.
Maintain a strong focus on problem-solving, organization and preventative and regulatory building maintenance schedules.
Contribute to and follow standard operating procedures and business processes.
Understand and advocate for a safe working environment.
Support Facility Managers within their assigned region(s) with purchase order approvals, vendor quotations, new vendor account setups.
Maintain property records.
Other duties as assigned.
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Required Skills
Must have excellent communication skills and rapport with internal and external stakeholders.
Demonstrated ability to compose service notifications and other correspondence using strong business writing skills and verbal communication skills.
Excellent customer service skills are essential.
Required Experience
Minimum of high school diploma is required; preference is given to those who have successfully completed a post-secondary administrative or office education program.
3-5 years' experience in a field related to real estate, property management/maintenance, or dispatching preferred.
Must be proficient in Microsoft Office.
Certification or experience in HVAC, plumbing, or electrical trades preferred.
Fluent in English & French
* Bilingualism (French, English - oral and written)
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