We are a well-established, employee-focused company that genuinely
values loyalty, dedication, and hard work
. We're currently looking for a motivated and detail-oriented
Customer Service Representative
to join our team
immediately
. This position is perfect for someone fluent in both
English and French
who takes pride in providing excellent customer service.
Key Responsibilities:
Respond to customer inquiries via phone and email in
both English and French
Resolve customer issues efficiently and professionally
Use internal systems to search and update customer records
Enter data and prepare monthly reports
Manage coupon and contest reporting
Handle administrative tasks, including mail sorting and preparing daily/weekly shipments
Support various office duties and assist with special projects as needed
What We're Looking For:
Bilingual (English/French)
-
required
Strong computer skills (Word & Excel)
Excellent communication and problem-solving abilities
Attention to detail and ability to multitask
Previous customer service experience is an asset
Why Work With Us?
We are a team that
recognizes and appreciates hard work
We
reward loyalty
and offer a positive, supportive work environment
You'll be part of a company that treats employees with
respect and integrity
Perks & Benefits:
Competitive pay:
$21/hour and up, depending on qualifications
Flexible working hours
Casual dress code
Free on-site parking
Friendly and collaborative atmosphere