Bilingual (english French) Customer Service Appliance Claims Specialist Remote Position
Remote, CA, Canada
Job Description
IMMEDIATE OPPORTUNITY AVAILABLE
Bilingual (English-French) Customer Service Appliance Claims Specialist:
Work from Home Monday to Friday, 9am to 5pm (40 hrs).
Main day to day responsibilities:
Check in /communicate with customers to help resolve their claim/issues. Address and close open claims efficiently and in a time sensitive manner. Accurately and efficiently record required data in claims database. Build trust with retailers and consumers by resolving issues in a timely manner.
You are the ideal person if you are:
Bilingual-
French
&English
. Comfort/experience with Outlook and Excel would be beneficial. Great communicator who's proficient in problem solving. Willingness to learn. Performance driven. Resourceful Ability to adapt quickly with great time management skills. Organized to meet deadlines & work well under pressure. Empathetic & patient with a passion for helping people. Amazing attention to detail. Thriving in a fast-paced fun environment and can put yourself in the customers shoes. Knowledge on ApplianceTraining will be provided.
Job Types: Full-time, Permanent
Pay: $40,000.00-$42,000.00 per year
Benefits:
Company events Dental care Extended health care Life insurance Paid time off Profit sharing Store discount Vision care Work from home
Education:
Secondary School (preferred)
Experience:
Call center: 1 year (preferred) Customer service: 1 year (preferred)
Language:
French (required)
Work Location: Remote
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Job Detail
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Job IdJD3175732
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRemote, CA, Canada
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EducationNot mentioned