Job Description

Bilingual eCommerce Advisor \xe2\x80\x93 Canada Digital Adoption Program (CDAP) - British Columbia

We\xe2\x80\x99re looking for enthusiastic recent grads and post-secondary students who are interested in building the digital retail marketplace of the future.

Mosaic is a leading North American Integrated Agency, specialized in connecting with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands amidst the evolving dynamics of empowered consumers and leveraging new technologies.

Small Business BC has partnered with Mosaic to deliver The Canada Digital Adoption Program in British Columbia. CDAP is designed to assist small business owners with digital transformation and is part of a Government of Canada initiative profiled in the media recently by The Globe and Mail and the Prime Minister of Canada.

We are looking for recent grads and post-secondary students across British Columbia who are passionate about supporting small businesses overcome the challenges of digital transformation and succeed in the \xe2\x80\x9cnew normal\xe2\x80\x9d of commerce. The Canada Digital Adoption team will be comprised of digital innovators, with the proven ability to build meaningful connections and lead through change.

In this role, you\xe2\x80\x99ll receive training from corporate partners such as Facebook, Google, Lightspeed, Mastercard, Shopify, Square Online and more, equipping you to support small businesses with growing their business online. A combination of interactive modules, on-demand webinars and online courses over 35 hours of onboarding will prepare you, as an eCommerce Advisor, to provide:

• Consultations on eCommerce platform solutions
• 1:1 support building and launching a customized online store
• Education on cybersecurity and readiness planning
• Training on how to build a digital marketing plan

Qualifications

• MUST be bilingual in French and English (written and verbal communication)
• Recent graduate or currently enrolled in a Canadian post-secondary institution
• Be a top tier communicator (written and verbal)
• Proven ability to create meaningful relationships through a variety of remote media and nurture those relationships over time
• Possess excellent organizational and time management skills
• Demonstrated success in a client facing customer service, digital marketing or business strategy role
• Be familiar with digital technologies for small business (e.g: web, social media, e-commerce)
• Must have access to a computer/laptop

The below would be considered a strong asset:

• Previous examples of success with eCommerce platforms
• Experience with online and offline marketing

Mandatories:

• Must be a Canadian Citizen, permanent resident
• Must be legally entitled to work in British Columbia
• Must have a valid Social Insurance Number
• Available to work Monday to Friday 9am-5pm (no conflicts)
• Must be able to work the contract length:

• From June 19th 2023 - November 10th, 2023

Wage: $20.00 an hour paid as salary based on 40 hours a week

To Apply:

1st step: Apply to this posting on www.mosaicjobs.com

2nd step: Eligible applicants will receive an email link requesting them to complete a video interview. Please ensure to look for these emails from our recruitment team and complete them as soon as possible.

3rd step: Eligible applicants will receive an email with a skills assessment test and a follow up with one of our recruiters

***Only candidates selected for next steps will be contacted

Why Mosaic?

Consistently voted one of the best places to work, Mosaic North America gives you the opportunity to work with the world\xe2\x80\x99s most beloved brands that you know and use every day. Every employee is given the keys to charter new ground as they collectively live in the moment of building experiences together. We are a cast of diverse, yet like-minded individuals and we believe in taking risks, creating shared experiences not just for our clients, but for each other to guarantee we\xe2\x80\x99re making the next chapter of everyone\xe2\x80\x99s story the most memorable one yet.

DISCLAIMER: Acosta/ Mosaic North America is an Equal Opportunity Employer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law

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