Bilingual Dealer Sales & Administration Support
Pointe-Claire, QC, Canada
Job Description
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First Canadian is a national organization and we are experiencing unprecedented growth! We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and feedback so that we continue to be a Great Place to Work. We award our team with the following:
- An uplift of 5% is applied after the probationary period for qualified professional-level French bilingualism (both spoken and written)
- Off work 1 hour early on Fridays
- Earned Time-Off Program and vacation
- Group Retirement Savings Plan with employer match
- Hybrid work options may be available
- On-site gym including free weekly classes with a qualified trainer
- Newly renovated facility with ergonomic desks/chairs
- Educational assistance and career development
- Employee benefits
- Health and Wellness spending account
- Employee discount programs
- A Culture Team dedicated to diversity, inclusion and employee programs
- Employee recognition and appreciation events
- Assist dealers in determining customer and vehicle eligibility for First Canadian products,
- generating certificates of coverage, and utilizing many of our online resources such as selling tools, calculators, and online training applications.
- Work closely with our field staff across Canada to provide industry-leading service and support to our dealer partners
- Work with customers and dealers to complete exceptions, waivers, and transfers of coverage for creditor insurance policies.
- Assist our dealer partners in obtaining licenses required to sell certain products across Canada
- Assist with ongoing development in our Online Resource Center, including contributing ideas, testing new developments, and troubleshooting issues as they may arise.
- Prepare dealer agreements and collect and process corporate documents.
- Respond to inquiries from customers and authorized dealers via phone and email
- Other duties as required.
- Fluent in English with proven competencies in verbal and written communication.
- Bilingual candidates with fluency in French are highly preferable.
- Experience with front-line customer interaction via telephone and email is considered an asset.
- Experience in the automotive, financial, or insurance sector is considered an asset.
- Post-secondary degree/diploma preferred, but not required.
- Intermediate skills with Microsoft Office (Word/Excel/Teams).
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Job Detail
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Job IdJD2147018
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPointe-Claire, QC, Canada
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EducationNot mentioned