Job Description

About Us:
Our network is a leading Canadian integrated facility maintenance service provider. Our clients are Canada's largest financial, property management and retail companies who utilize our services for national reactive and scheduled maintenance and repairs, a streamlined national solution for billing and reporting, and top-tier service. As we continue to grow, we're on the lookout for a passionate Bilingual Customer Service Representative to contribute to our success story.
About the position:
We are currently searching for a Bilingual Customer Service Representative to be part of our dynamic team. This person will report to our Account Manager and work as a part of a team to deliver great service to our large enterprise clients.
Training is preferred (not required) in the office in Milton, Ontario but everything else is Work From Home!
A regular day for you would look like this:

• Creating Forms
• Managing Dispatch of Vendors
• Responding to Service Calls
• Sourcing External Contractors
• Preparing Quotes for Clients

Must-haves!

• Completion of high school diploma
• Bilingual in English and French
• Excellent communication and problem-solving skills
• Ability to work under pressure and meet deadlines
• Computer savvy - experience using MS Office
• Clear criminal background check
• Experience working in property management or facility maintenance is a big plus!!!

Why Work Here:

• This position can be performed entirely from home (in Canada!). We do however prefer training in the office in Milton, Ontario
• Required to work 37.5 hours a week Mon-Fri, 8:30 am to 5:00 pm
• Start time is flexible just ask.
• Job Type: Permanent, Full-time

Pay: $45,000.00-$55,000.00 per year
Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Flexible schedule
• Life insurance
• Work from home

*
Our Values:

• One Team Mindset
• Respect, Trust, and Integrity
• Service Obsessed
• Continuous Improvement

Skills Required