Bilingual Customer Service Representativ

Ottawa, ON, Canada

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Role: Bilingual Customer Service Representative
Location: Ottawa ON
Qualifications:

Bilingual in French/English OR only English
Background in relocation services is an asset
Professional, self-starter with the ability to assume additional responsibilities and work flexible hours as required
Previous experience in a customer support role through a contact center is an asset
Capable of using different methods of communication simultaneously, i.e. email, telephone, video call, and chat
Good interpersonal and communication skills
Superior customer service skills and orientation
Collaborative style needed
Ability to maintain professionalism at all times under stressful situations
Strong organizational skills
Ability to plan and manage work under time constraints, without direct supervision

Extra details:

You MUST be able to work anywhere from 8am-8pm Monday through Friday
You MUST not miss any training sessions (Monday to Friday from 8am-4pm for 3 weeks)
MUST have a clear criminal record
MUST provide an original copy of a security clearance (fingerprints) on your first day
Parking is limited, so transit is encouraged

Why work for this company:

Customer Service

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