Bilingual Customer Service Representativ
Alliston, ON, Canada
Job Description
Location- Alliston
Shift- Monday to Friday 7:30am-4:00pm or 8:00am-4:30pm
Salary- $50,000-$60,000 (depending on experience)
Benefits- Immediately + RRSP company matched up to $2.5K, 4 sick days
Vacation- 2 weeks of vacation after 5 years up to 3 weeks + Company is closed during
Christmas holidays which are paid days)
Perks- Yearly increases in July/August + a discretionary bonus
100% in office!
Qualifications:
- Minimum 2 years of direct work experience in a scheduling and customer service capacity
- Must have high volume order entry experience
- Good math skills
- Strong data entry skills
- Fluent in English and French - both written and verbal
- Provide customer support and address customer concerns
- Advising customers of shipping dates or orders ready for pick up
- Translate French email correspondence, website and company product and service information
- Update ERP with information regarding orders
- Order entry, pricing, quotes, invoices, and tracking orders
- Scheduling logistics to include administrating the bill of landings, proof of delivery and customer documentation
- Communicate inventory issues with customer service
- Work with various departments to ensure orders are released and materials ordered
- Perform other duties as required
Skills Required
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Job Detail
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Job IdJD2832718
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAlliston, ON, Canada
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EducationNot mentioned