Bilingual Customer Service (french/engli
Job Description
This Bilingual Customer Service (French/English) Position Features:
- Full benefits from day 1, paid for by the company
- 2 weeks\' vacation (flexible)
- Free parking, transit accessible
- 5% bonus incentive based on salary
- Great Pay to $52K
- Monday-Friday, 8:30 am - 4:30 pm, in-office
DUTIES:
- Receive and process orders for Trutina Pharmacy products from customers via telephone, email, or fax
- Communicate directly with customers in person, by telephone or electronically
- Process prescriptions into pharmacy system (Nexxsys/PharmaClick Rx)
- Respond promptly to customer inquiries, presenting benefits and value of products
- Identify sales opportunities while servicing customers
- Effectively resolve and/or escalate customer complaints
- Maintain excellent knowledge of our portfolio of products to understand customers\' needs
- Maintain records of customer transactions
REQUIREMENTS:
- Fluently bilingual in French and English (oral and written)
- At least 2 years\' experience as a customer service rep or pharmacy tech
- An asset if they are knowledgeable in pharmacy systems, a plus if they know Nexxsys/PharmaClick Rx or Kroll
- Order management an asset as they will be processing lots of orders
- Able to work in a very fast paced environment
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Job Detail
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Job IdJD2198395
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBurlington, ON, Canada
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EducationNot mentioned