For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. We are proud to be a not-for-profit organization dedicated to giving back to the communities where we live and work, and to ensuring our employees thrive in our award-winning, collaborative culture. We are one of Canada\'s Most Admired Corporate Cultures and are recognized as a Caring Company, a designation for national leaders in community investment and social responsibility.
Our team of 2,100 professionals work across six provinces. We excel by living our shared values of being caring, accountable, responsible, innovative and community-minded. We\'re committed to ensuring the health and wellness of our employees and their families, along with personal and professional growth, through a variety of programs and support at all levels of our organization.
Along with Medavie Health Services, we are part of Medavie - a national health organization with over 6,400 employees. Together, our mission is to improve the wellbeing of Canadians.
Job Title: Bilingual Customer Service Analyst - Medical Authorization
Department: Medical Authorization Centre, Federal Programs
Competition: 40547
Internal/External: Internal/External
Employment Type: Full-Time Permanent
Location: Remote, Canada
Salary: $39,800 (Bilingual) ATL
Reports To: Team Leader
Your everyday with us:
The Medical Authorization Centre (MAC) within Federal Administered Programs is a centre of expertise specializing in the authorization and reimbursement of health benefits. As a Bilingual Customer Service Analyst - Medical Authorization, you are on the front line receiving health related incoming calls, faxes, mail and web based requests from health care professionals. In this role, you will ensure all necessary information is obtained to process the authorization requests and resolve issues. This role is approximately 50% phone work, and 50% administrative work and It is not within our regular Customer Service Department.
The Medical Authorization Centre offers a consistent schedule with a shift between the hours of 12:00 pm and 8:30 pm Atlantic Time, no weekends!
You will also have potential opportunity to work remotely, if remote work requirements are met anywhere within Canada.
We also offer:
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