Job Description

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider \xe2\x80\x93 encompassing physical, mental and financial health \xe2\x80\x93 TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

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Bilingual Critical Incident Specialist

Anywhere in Canada

Permanent Full Time

Hybrid (remote and onsite)

The opportunity:

Responsible for delivering onsite, telephonic and virtual Critical Incident Stress Management intervention after a traumatic workplace event, as well as consultation for CIR and related services.

Why join TELUS Health:

• Four weeks of vacation and two well-being days to support work/life balance;
• Flexible benefits plan that fits your individual and/or family needs, eligible as of first day of employment;
• Paid professional development days and clinical supervision to support your growth;
• Professional membership allowance;
• Pension plan to help you reach your retirement goals;
• One volunteering day/year to support a cause that\'s important to you;
• Work environment that supports diversity and inclusion;
• Access to TELUS exclusive offers.

What you will do:

• Support clients virtually in the immediate aftermath following a traumatic workplace event;
• Provide a preliminary assessment of a presenting workplace situation, and coach managers as required;
• Organize traumatic event support services by interacting with internal clients, external clients and affiliate providers;
• Manage the administrative requirements as dictated by the Trauma team;
• Occasionally travel on-site to deliver defusing, debriefing or on-site support for terminations/downsizings;
• Facilitate interventions within a corporate environment.

Who we are looking for:

• Master\xe2\x80\x99s Degree in Counselling, Psychology or Social Work;
• Registration with professional College (when available) or Counselling Association;
• Bilingualism in English and French is required;
• Post master\'s clinical experience;
• CISM, CISD or Psychological First Aid training or EMDR certification is an asset;
• Demonstrated crisis management skills and ability to provide crisis solutions to clients;
• Group counselling or facilitation experience is an asset;
• A valid driver\'s license is required.

Where permitted by law, company employees must be fully immunized to access a TELUS Health or LifeWorks office or customer premises.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies\xe2\x80\x99 Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

LifeWorks