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Completes a number of processes and activities during the sales process with respect to an effective administration of proposals and sales orders (incl. Bid Management) for an assigned organizational unit or customer target group, concerning both sales and after-sales processes.
En tant qu'administrateur de contrats bilingue, vous devrez assumer les responsabilites suivantes :
Toutes les activites relatives a l'execution des contrats de vente et de service de Diagnostics (DX), y compris l'inscription de commandes dans SAP, la creation et la tenue a jour des contrats, la facturation, les modifications et les annulations, la clarification, le suivi, l'execution et la resolution des conflits lies a la facturation.
Superviser tous les contrats de vente et de service de DX.
Exercer toutes les activites relatives a la facturation du temps et des materiaux, y compris l'inscription de commandes dans SAP, la clarification, le suivi, l'execution et la resolution des conflits lies a la facturation.
Creer et tenir a jour les contrats dans le systeme SAP.
Gerer les expeditions et les facturations d'instruments et d'accessoires, y compris l'acquisition de nouveaux stocks, les commandes en souffrance et les articles manquants, les retours et les remplacements.
Superviser tous les renouvellements de fournitures et les notifications d'expiration aux clients, avec un suivi proactif si necessaire.
Facturer le cout par resultat, mener le projet en cours visant a integrer tous les clients calculant leur cout par resultat a la plateforme de commerce electronique (eLuminate).
Expedier et transferer les actifs de Siemens Healthineers aux clients (unites de marketing).
Reapprovisionner les stocks d'instruments et d'accessoires de marketing et de service.
Reviser et liberer les commandes pour la facturation.
Regler les conflits lies a la facturation des clients.
Remplir les etats de charge, les documents d'etablissement des prix (demande de prix) et les rapports du fournisseur.
Repondre aux demandes generales des clients.
Participer aux reunions d'examen des ventes.
Contribuer a la verification des projets, au besoin.
Faconner un environnement de travail collaboratif avec le personnel sur le terrain.
Numeriser et automatiser tous les processus. Executer l'ensemble de l'etendue des travaux techniques, la gestion de projets, la documentation et les tests SAP, au besoin.
Gerer les demandes ponctuelles, au besoin.
Ce poste vous conviendra si vous avez de l'experience et de l'interet concernant les elements ci-dessous, et si vous souhaitez faire progresser votre carriere chez Healthineers. Vous devrez effectuer les taches et posseder les caracteristiques suivantes :
Capacite a resoudre efficacement des problemes
Esprit analytique et minutieux
Capacite a travailler efficacement en equipe
Capacite a gerer plusieurs echeances serrees
Competences requises pour reussir dans le cadre de ce poste :
Etudes postsecondaires en administration des affaires, en finances ou dans un domaine connexe
Au moins 2 ans d'experience en administration des contrats et en facturation des clients
Bilinguisme (francais/anglais)
Excellentes habiletes en communication, a l'oral et a l'ecrit, en francais et en anglais
Excellent sens de l'organisation et grand souci du detail
Grande efficacite en gestion du temps
Experience avec SAP
Capacite a faire preuve de flexibilite tout en gerant quotidiennement plusieurs taches concurrentes
Maitrise des logiciels Excel, Power BI et Access, et de la suite MS Office 365
As a Bilingual Contracts Administrator you will be responsible for:
All activities pertaining to the execution of Diagnostics (DX) Sales and Service Contracts, including but not limited to: order booking in SAP, creation and maintenance of contracts, billings, amendments and cancellations, clarification, follow-up, execution and dispute resolution of billings.
Overseeing all DX Sales and Service Contracts
All activities pertaining to time and material billings, including but not limited to order booking in SAP, clarification, follow-up, execution and dispute resolution of billings
Contract creation and maintenance in SAP system
Managing instrument/accessory shipments and billings, including the acquisition of new stock, backorders and missing items, returns and replacements
Overseeing all supplies renewals and expiry notifications to customers, with pro-active follow-up as required
CPR billings, lead the on-going project to onboard all CPR customers to e-commerce platform (eLuminate)
Shipping/Transferring Siemens Healthineers assets to customers (Marketing units)
Replenishment of Marketing and Service instrument/accessory inventory
Billing block review and release
Customer pricing disputes
Completing vendor load sheets, pricing documents (demande de prix), and reports
General Customer requests
Participating in Sales reviews meetings
Project Audit Support as required
Developing collaborative environment with field
Digitalizing and automating all processes Execute all technical scope of work, project management, documentation, SAP Testing, as required
Handling ad-hoc requests, as needed
This position will suit you best if what is below sounds familiar and appealing to you, in addition to wanting to develop your career with Healthineers. You will have/be:
Capabilities to problem solve effectively
Analytical and detail oriented
Ability to work effectively in a team environment
Ability to manage tight and multiple deadline
Required skills to have for success in this role:
Post-Secondary education in business, finance or related discipline
2+ years of experience with contract administration and customer invoicing
Bilingualism French/English
Strong communication skills both verbal and written in French/English
Highly organized and strong attention to details
Very efficient time management skills
SAP experience
Ability to be flexible while managing multiple competing tasks daily
Proficient in Excel and Power BI, Access and MS Office 365
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