Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you.

Working Arrangement Hybrid



The Bilingual Content Consultant ("the Consultant") will play a central role in the development and maintenance of French and English content that helps the Group Retirement (GR) sales team win new business as well as retain existing clients. Working alongside the Content Manager, the Consultant will partner with Proposal and Shortlist Consultants, as well as Subject Matter Experts (SMEs) to identify emerging trends and gather up-to-date information on our products and services. The Consultant will use this information to craft compelling presale content elements that tell our story. He or she will report to the Director of presale and retention, within the GR Marketing team.

The GR Marketing team is accountable for developing sound and innovative marketing strategies that support growth objectives and help position GR as the premier service provider within the industry.

Responsibilities

• Proactively develop and manage key presale content and collaterals to ensure that proposals, shortlist presentations, and retention proposals are delivered on time with high quality messaging.
• Consults regularly with SME partners on key initiatives/new enhancements to ensure timely delivery and development of content across all channels.
• Works with the Content Manager to develop robust content strategies and processes.
• Collaborates with multiple stakeholders including marketing, sales, account management, underwriting, design and communication resources to craft compelling content that support efforts to win and retain business.
• Identifies emerging industry trends and seizes opportunities to enhance GR presale content.
• Advises Proposal and Shortlist Consultants, as well as sales teams on effective pursuit and messaging strategies.

Qualifications

• Bachelor's degree or equivalent relevant work experience
• Fully bilingual (English and French) with impeccable writing in both languages
• Prior experience in business development, proposal and/or technical writing
• Strong persuasive and diplomacy skills with the ability to deal autonomously with various internal stakeholders
• Prior experience in Financial Services, particularly Group Retirement is a major asset

Competencies

• Strong consulting, business planning and project management skills with proven ability to execute large/complex concurrent projects within tight timeframes
• Strong analytical, problem solving, strategic skills - ability to recognize issues, outline possible implications and provide effective solutions
• Strong communication, influence and conflict resolution skills
• Strong client and relationship management skills
• Innovative and strong ability to develop creative solutions to business challenges
• Desire to continuously learn, improve processes/deliverables, drive efficiency and promote lean thinking

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including , , , , and . Additional information about John Hancock may be found at .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .