Job Description

Robert Half Finance & Accounting Contract Talent is looking for an experienced collections specialist with a strong sense of ownership and attention to detail. Motivated Bilingual (English/French) Collections Specialist will need to be a natural leader driven a strong sense of accomplishment, and a focused, detail-oriented thinker with a background in accounting, finance, or business administration. This dynamic team environment offers Collections Specialist a great workspace/office, excellent benefits, and great career advancement opportunity. If you\'re looking for work as a Collections Specialist, you can nourish your career at this growing company if you contact Finance & Accounting Contract Talent today!

Essential Duties & Responsibilities of Collections Specialist:

- Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment
- Maintain and update customer files to ensure data integrity
- Act as liaison in maintaining quality service to the customer and a positive company image by resolving customer account inquiries
- Abide by all rules and regulations established by the Federal Fair Credit Reporting Act
- Manage all billing and reporting activities in line with deadlines
- Record all customer payments to the correct reports
- Guarantee payments are processed
- Attend to inbound and outbound collections calls and correspondence
- Ensure bankruptcy filings are processed in the correct manner when received

- Bilingual (English / French) -100% in both verbal and written forms.
- AA or BS/BA in Accounting preferred
- 2-3 years of prior high volume collections experience
- Ability to analyze and make decisions on customer accounts
- Previous experience using accounting software
- Sound written and verbal communication skills
- Consumer collections experience

Robert Half is the world\'s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Robert Half

Robert Half is the world\'s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting,...

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